Logistics Team Leader

Ann Summers; Tonbridge; On-site; GBP 28,000 - 30,000; Full time

Job summary

A well-known retail company based in Tonbridge is seeking a Logistics Team Leader to oversee warehouse operations. The role involves supporting the Shift Manager, managing daily tasks, and empowering a team in a fast-paced environment. Ideal candidates should have solid warehouse experience and strong leadership skills. An annual salary of £29,952, generous holiday allowance, and employee benefits are offered.

Benefits

29 days holiday

Workplace Pension

50% staff discount

Access to learning platform

Free on-site parking

Qualifications

• Solid warehouse experience in a fast-paced environment.
• Target-oriented with a service-focused approach.
• Ability to empower and coach a team.

Responsibilities

• Support the Shift Manager in managing daily operations.
• Plan and prioritize team workloads.
• Monitor KPI performance and coach operatives.

Skills

Warehouse experience

People management

Target orientation

Health and Safety awareness

Tools

Microsoft Suite

Job description

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Logistics Team Leader Paddock Wood, Kent, United Kingdom, TN12 6UU £28,000 - £29,952 Per Annum Permanent * Full time Posted: Sunday, August 3, 2025 GA1367241PadLTL Documents Logistics Team Leader

Logistics Team Leader

Based at our Paddock Wood logistics hub in Kent (TN12 6UU), which benefits from great transport links across the region, a short walk from the station or free parking onsite.

Full time contract, working at the logistics hub Monday to Friday, with full flexibility required during peak trading season.

We’re looking for a hands-on Team Leader to support the Shift Manager in the daily operations of our warehouse. You’ll thrive in a fast-paced, multi-channel environment, leading a team to consistently deliver exceptional results.

You’ll work across key areas including inbound, inventory, outbound, and reverse logistics, taking on a variety of tasks while supporting your team. This diverse role offers the opportunity to use your excellent people skills to develop, coach, and empower your team for success.

The role

1. Carrying out daily shift operations, supporting the shift manager in managing the end-to-end operation across all key functions.
2. Plan and prioritize team workloads daily, creating and assigning work as required.
3. Daily shift reporting and end of shift handovers to Shift or Senior Managers.
4. Record and monitor KPI performance, coaching operatives to continually improve their performance and results.
5. People management support such as attendance monitoring, return to work meetings, breaches recording and note taking.
6. Ensure housekeeping and Health and Safety compliance at all times, acting as an ambassador for good H&S practice.
7. Empower the team to make decisions and take ownership and responsibility for their actions.
8. Be an ambassador for the brand and champion our Ann Summers values.

You'll be great if you:

• Have solid warehouse experience, working on an operational shift within a fast-paced environment, ideally within Retail or Multi-channel environment.
• Target orientated and service focussed approach.
• A great people manager, with an ability to empower and coach a team.
• Experience of working with systems and Microsoft suite.
• Exposure and awareness of Health and Safety practices.
• Loves to get stuck in and have a flexible approach to your work.
• Have an affinity to the brand and our values.

At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What do we bring to the party?

Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:

• A salary of £29,952 per annum.
• 29 days holiday (including a Bank Holiday allowance) plus an extra day for each year you’re part of the AS team (up to a maximum limit).
• Workplace Pension and Life Assurance.
• 50% staff discount (a colleague favourite!) and access to sample sales.
• Reward Gateway, our brilliant perks scheme that saves you money.
• Colleague social events and engagement initiatives.
• Access to our amazing learning platform, THRIVE.
• Employee Support programme, through the fantastic Retail Trust.
• Eye care vouchers.
• Free on-site car park or season ticket loan.

A bit about Ann Summers

You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

The Recruitment Process

All successful candidates will be contacted for an initial telephone chat to discuss the role and your experience. Should you be successful you will then be invited for an in-person interview.

We regret that due to high volumes we are unable to acknowledge every application.

Applicants must have the legal right to work in the UK, unfortunately, we are unable to offer visa sponsorship for this position.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

#HOL

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