Logistics Shift Manager

DPD Group UK; Smethwick; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance of 4 x salary on加入

Health Kiosks

Vitality at Work

Free On Site Parking

Discounted shopping from 100's of RETA

Milestone Days off

Free eye tests

Job summary

DPD Group UK is recruiting an experienced Logistics Shift Manager to join our fast-moving warehouse team in Smethwick. You will lead a small ops crew, drive daily pick-and-pack tasks, and deliver KPI outcomes under pressure.

The role emphasises safety, training, and adherence to HR and quality policies, with a focus on cost-to-serve improvement, service levels, and insightful reporting using standard IT tools. You will need strong communication, resilience, and a UK driving licence.

Qualifications

• Experience in a logistics operation with people management.
• Strong communication skills to inspire and lead a team.
• Decisive, time-efficient decision-making and problem-solving.
• Resilience, self-motivation and flexibility in a fast-paced environment.
• Excellent computer skills and ability to report and analyse data.

Responsibilities

• Manage a small team of operatives in day-to-day warehouse pick and pack operations.
• Oversee KPIs for productivity, costs to plan and accuracy of processes.
• Monitor and champion service levels and drive improvement activities.
• Follow and promote HR, Health & Safety, Quality, and housekeeping policies; ensure training requirements are met.

Skills

People management

Communication

Decision making

Resilience

Data analysis

Google Chrome

UK driving licence

Tools

Google Chrome

Job description

• Location: Hub 1/2 - Smethwick
• Days of Work: Monday to Friday
• Hours of Work: 06:00 - 14:30

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are currently recruiting for an experienced Logistics Shift Manager to join our high performing Logistics Solutions Management team.

As a Logistics Shift Manager, you'll be required to work within our Logistics Warehouse in an environment where operating efficiently under pressure and at pace will be a fundamental aspect of the role.

In this role you will primarily manage a small team of operatives to deliver the day to day requirements of the warehouse pick and pack operation.

You will oversee your team in order to achieve KPIs for productivity, costs to plan and accuracy of warehouse processes while monitoring and championing levels of service provided and actively seeking improvement activities.

Additional responsibilities will include;

Follow and promote all policies and procedures, including HR, Health and Safety, Quality and Housekeeping, ensuring any training requirements are met

Qualifications

What we're looking for

• You will have experience in a logistics operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.
• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
• Demonstrate the core values of DPD DNA - Passion, Respect, Honesty, Flexibility, Caringand Accountability
• A full UK driving licence is essential.

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.