Logistics Route & Operations Manager

Eurofins-UK-Clinical-Diagnostics; Guildford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Health and Wellbeing Programmes

Company Pension Plan

Perkbox membership

Job summary

Eurofins Scientific is seeking a dedicated Logistics Planner to oversee sample collection, route coordination, and driver efficiency. You will manage daily routes, create waybills, handle customs paperwork, and liaise with laboratories and customers to ensure smooth operations.

The role operates Monday–Friday, 37.5 hours, in Guildford. You will monitor shipments, support customer logistics queries, and help optimise transport costs while maintaining safety standards.

Qualifications

• Experienced in Logistics / Transport Planning.
• Working knowledge of Dangerous Good Shipment requirements.
• Working in a busy transport office & stock control environments.
• Experience of supervision of teams.
• Working knowledge of MS Office and Outlook.
• Driving license.
• Customer focused, values driven individual with integrity.
• Great communication skills both verbal and written across all ability levels.
• Highly Organised
• To be a strong ambassador.
• Ability to work under pressure and with tight deadlines.

Responsibilities

• Oversee sample collection and co-ordination of routes to ensure efficient use of company drivers’ time.
• Oversee the daily routes, and suggest where improvements can be made.
• Creating waybills throughout the day for any collection requests outside of in-house driver’s areas.
• Pick up arrangements from end customers.
• Tracking of shipments for both Diagnostics and Genetics DHL accounts.
• DHL issues support and investigations for both customers and internal shipments to France and Ireland.
• Communication with the laboratory team for logistics enquiries internally for sending stock, samples, or any other consumables out/in.
• Depending on request allocating and arranging the courier, packaging advise/ pick up arrangements.
• Communication and support for customer services in Diagnostics and Genetics team for any new customers logistics enquiries.
• Providing quotations.
• Customs paperwork: advising customers and internal teams on the correct information required for paperwork, providing templates, support in finding right commodities, values, description etc.
• Dealing directly with customs issues with DHL, FEDEX, UPS depending on which supplier was used.
• Sort dry ice orders (weekly), including managing variations due to annual leave of drivers or special requirements.
• Import waybills creation for Mavie (Austria and Germany), twice a week andSafeAmbryo (Greece) per request.
• Communication with Germany to fulfil tracking numbers on the shared spreadsheet between UK, Germany andItaly for theGenetics team.
• Managing the XOne relationship and arranging correct transport of samples and transport boxes.
• Daily management of the Logistics driving team for Guildford, as well as covering holidaysand sickness arrangements.
• Liaison with third party couriers to facilitate an efficient daily collections plan.
• Internal communication with other Eurofins departments with regards to managing and distribution consumables.
• Collation of monthly logistics collections report for invoicing purposes.
• DHL reports management.
• Effective management of the Eurofins fleet, ensuring all vans are well maintained and road worthy.
• Ensuring highest standards of Health and Safety are maintained across the logistics team including arranging UN3373 training for Dangerous Goods.
• Assisting on induction training of logistics team.
• Monitor third party courier costs to ensure that they are effectively controlled costs are controlled through effective use of resources.
• Co-operate with the investigation and resolution of customer issues relating to their business unit.
• Maintain high standard of temperature control, through the calibration of probes and profiling of vans where appropriate.
• Work with both internal and external kit manufacturers to ensure consumables are shipped to customers and clients in an effective, economical and efficient manner.

Skills

Logistics Planning

Dangerous Goods

Stock Control

Team Supervis ion

MS Office

Driving License

Customer Focus

Communication Skills

Highly Organized

Ambassador Mindset

Pressure Management

Tools

MS Office

Outlook

Job description

Eurofins Scientific is seeking a dedicated Logistics Planner to oversee sample collection, route coordination, and driver efficiency. You will manage daily routes, create waybills, handle customs paperwork, and liaise with laboratories and customers to ensure smooth operations.

The role operates Monday–Friday, 37.5 hours, in Guildford. You will monitor shipments, support customer logistics queries, and help optimise transport costs while maintaining safety standards.