Logistics Operative

Mitie Group plc.; Lower Swanwick; On-site; GBP 21,000 - 26,000; Full time

Job summary

We are seeking a Logistics Operative to join our team in a fast-paced corporate setting. The role focuses on coordinating delivery, collection, storage and disposal of parcels across multiple sites, with careful record-keeping to ensure compliance and audit readiness.

Training will be provided. Responsibilities include operating forklift and other equipment, performing housekeeping to high standards, and maintaining safety procedures.

Qualifications

• Full, clean UK driving licence is required.
• Ability to obtain and maintain SC Security Clearance.
• Excellent communication skills with customers and colleagues at all levels.
• Flexible, adaptable, and customer-focused approach.
• Ability to work well in a team while taking individual responsibility.
• Strong understanding of safety practices and health and safety requirements.

Responsibilities

• Coordinate receipt, distribution, storage and disposal of goods across multiple locations.
• Maintain accurate records of deliveries and stored items.
• Operate logistics equipment and vehicles safely following training.
• Perform general housekeeping to keep facilities and stores clean and well-maintained.
• Support Workplace and Facilities Management teams with projects and moves.
• Deliver professional customer service by phone, email or face-to-face.
• Complete mandatory training and compliance updates.
• Undertake additional duties as needed by the business.
• Provide cross-training coverage at Hedge End and Swanwick sites.

Skills

Driving licence

SC Clearance

Communication skills

Teamwork

Health & safety awareness

Tools

Forklift truck licence

Job description

We are currently recruiting for a Logistics Operative to join our team. This role requires a highly organised and reliable individual who thrives in a fast-paced corporate environment and is committed to delivering the highest standards of service.

The successful candidate will be responsible for coordinating the delivery, collection, storage and disposal of parcels, packages, goods and other miscellaneous items across multiple site locations. This includes accurately recording and tracking items to ensure compliance with storage, disposal and audit requirements. Full training will be provided.

The Logistics Operative will regularly liaise with external suppliers and service providers while ensuring the safe operation of equipment and vehicles, including forklift trucks, electric reach trucks, hand-operated pallet trucks, flatbed trucks and tail-lift vehicles.

The role involves handling and moving large or heavy items in accordance with manual handling procedures, operating X-ray screening equipment, and managing logistics activities in a safe, secure and efficient manner. The successful candidate will maintain high standards of housekeeping and ensure all contract, site and health and safety procedures are followed at all times.

Key Responsibilities

• Coordinate the receipt, distribution, collection, storage and disposal of goods across multiple locations.
• Maintain accurate records of deliveries, collections and stored items.
• Operate logistics equipment and vehicles safely and effectively following relevant training and procedures.
• Conduct general housekeeping duties, ensuring facilities, stores, meeting rooms, yards and buildings are maintained to a high standard.
• Support the on-site Workplace and Facilities Management teams with projects, furniture moves and other operational activities.
• Deliver excellent customer service through professional communication with customers and colleagues, both face-to-face and via telephone or email.
• Attend all mandatory training and compliance updates as required.
• Undertake additional duties appropriate to the role and business needs.
• Complete cross-training to provide operational cover at our Hedge End and Swanwick sites.

The ideal candidate will have experience within a logistics, facilities management or customer-facing operational environment and demonstrate a proactive, flexible approach to work.

Essential Requirements

• Full, clean UK driving licence.
• Ability to obtain and maintain SC Security Clearance.
• Strong communication skills, with the ability to interact professionally with colleagues, customers and stakeholders at all levels.
• Flexible, adaptable and customer-focused approach.
• Ability to work effectively as part of a team while maintaining a strong sense of individual responsibility.
• Understanding of safe working practices and health and safety requirements.

Desirable Requirements

• Experience within the facilities management or workplace services industry.
• Previous experience in a logistics or distribution environment.
• Forklift truck licence and/or relevant material handling certifications.
• Knowledge of warehouse, inventory or asset management processes.