Logistics Operations Controller

Placements24; Southampton; On-site; GBP 16,000 - 22,000; Full time

Job summary

Placements24 is seeking a proactive Logistics Operations Controller to oversee the daily flow of goods and coordinate warehousing and transportation operations. The role requires strong analytical skills and the ability to drive efficiency across the logistics network.

The ideal candidate will manage inventory accuracy, monitor KPIs, and collaborate with carriers, suppliers, and internal teams to maintain high service levels and cost effectiveness.

Qualifications

• 3–5 years of experience in logistics operations or a related field.
• Experience coordinating warehouse and transportation activities.
• Bachelor's degree preferred in logistics or a related field.

Responsibilities

• Monitor and manage day-to-day logistics operations including warehousing and transportation.
• Coordinate with internal teams and external partners to ensure smooth operations.
• Track shipments and proactively identify and resolve issues or delays.
• Ensure adherence to SOPs and safety regulations in logistics.
• Analyze operational data to identify trends, bottlenecks and improvements.
• Assist in implementing new logistics processes and technologies.
• Prepare and present operational reports to management with KPIs.
• Manage inventory flow and accuracy within the network.
• Respond to inquiries and provide timely solutions to stakeholders.
• Contribute to cost-reduction and efficiency initiatives within the logistics network.

Skills

Analytical skills

Communication skills

Negotiation skills

Attention to detail

Education

Bachelor's degree in Logistics / Supply Chain / Business Administration

Tools

WMS

TMS

Job description

About the Role

Our client, a leading supply chain solutions provider, is seeking a proactive and skilled Logistics Operations Controller to join their dynamic team in Randburg, Gauteng. This role is responsible for overseeing and coordinating the daily flow of goods, ensuring efficiency, and maintaining high service levels across various logistics functions. The ideal candidate will possess strong analytical abilities, excellent communication skills, and a comprehensive understanding of warehouse operations, transportation management, and inventory control. You will play a critical part in problem-solving and driving operational improvements to meet client needs effectively.

Key Responsibilities

• Monitor and manage day-to-day logistics operations, including warehousing and transportation.


• Coordinate with internal teams (warehouse, transport, customer service) and external partners (carriers, suppliers) to ensure smooth operations.


• Track shipments and proactively identify and resolve any issues or delays.


• Ensure adherence to established Standard Operating Procedures (SOPs) and safety regulations.


• Analyze operational data to identify trends, bottlenecks, and areas for improvement.


• Assist in the implementation of new logistics processes and technologies.


• Prepare and present operational reports to management, highlighting key performance indicators (KPIs).


• Manage inventory flow and accuracy within the supported network.


• Respond to operational inquiries and provide timely solutions to stakeholders.


• Contribute to cost-reduction initiatives and efficiency improvements within the logistics network.

Requirements

• Minimum of 3-5 years of experience in logistics operations, supply chain management, or a related field.


• Proven experience in coordinating warehouse and transportation activities.


• Strong analytical and problem-solving skills.


• Proficiency in logistics software, including Warehouse Management Systems (WMS) and Transport Management Systems (TMS).


• Excellent communication, interpersonal, and negotiation skills.


• Ability to work effectively under pressure and manage multiple priorities.


• Strong attention to detail and commitment to accuracy.


• Understanding of health and safety regulations in logistics.


• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a relevant field is preferred.


• Experience in a client-facing or