Logistics Manager

Medequip co; London Borough of Redbridge; Remote; GBP 42,000 - 52,000; Full time

Job summary

Medequip Assistive Technology Ltd is hiring a Logistics Manager to oversee delivery of community equipment services across the UK. The role focuses on improving productivity, maintaining compliance, and supporting operational efficiency while leading a team of Supervisors and Team Leaders.

You will drive performance against KPIs, manage costs within budget and play a key role in strategic development. A full driving licence and experience in logistics or warehousing are essential.

Qualifications

• 3+ years in public, healthcare or service-based industry.
• GCSEs including Maths and English are required.
• Experience with budget management.
• Experience in logistics, operations or warehousing.
• Full clean driving licence.
• Assertive, self-motivated and a team player.
• Degree-level education.
• Knowledge of community equipment or wheelchair services.

Responsibilities

• Supervise and control delivery of community equipment services.
• Support site operations in the absence of the Operations Manager.
• Monitor productivity, stock, routes and overtime.
• Ensure depot, vehicle and contract compliance.
• Oversee invoicing, stock checks and asset management.
• Manage communications with Purchasing and other teams.

Skills

Team leadership

Budget management

Logistics planning

Communication

Education

GCSEs incl Maths & English

Degree-level education

Tools

Driving licence

Job description

Hours: 37.5 hours per week
Salary: £47,000.00 per annum

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field!

Join us as our new Logistics ManageratMedequip Assistive Technology Ltd and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.

You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.

Who are Medequip?

Medequip is the leading provider of medical equipment services to local authorities and theNHSacross the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.

About the role

As the Logistics Managerfor Medequip Assistive Technology Ltd you will supervise and control the delivery of community equipment services in line with agreed specifications, performance standards, and financial targets.

You will play a key role in driving Medequip’s business strategy, productivity, and profitability by delivering high-quality services, exceeding internal and external KPIs, and supporting operational efficiency. In the absence of the Operations Manager, you will act as Site Manager, taking full responsibility for site operations.

Your day-to-day responsibilities will include, but not be limited to:

• Daily Duties
  • Minute-take during Operations Meetings and manage the action log.
  • Manage Team Leaders and Supervisors across both sites.
  • Monitor customer service and technician productivity.
  • Ensure depot, vehicle, and contract compliance.
  • Oversee invoice checklists, P Stores, pot management, and shared specials.
  • Monitor overtime, callouts, routes, late jobs, and allocations.
  • Manage telephone and manifest wallboards.
  • Support technician release, debriefing, and vehicle compliance.
  • Liaise with Purchasing regarding stock issues.

Weekly Duties

• Investigate credits and manage health & safety inspections.
• Ensure weekly stock counts are completed accurately.
• Record and follow up on service user feedback.
• Complete telephone feedback professionally and promptly.
• Maintain automated email responses.
• Ensure return-to-work paperwork, accident books, and MQD46 investigations are up to date.
• Finance
  • Identify operational savings to ensure competitive service delivery.
  • Ensure costs and expenditure remain within agreed budgets.

About you

Above all, you will identify and align with our company values:

• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

• Minimum of 3 years’ experience in a public, healthcare, or service-based industry.
• GCSEs (or equivalent) including Maths and English.
• Commercial experience of budget management.
• Experience within logistics, operations, or warehousing.
• Full clean driving licence.
• Assertive, self-motivated, flexible, and a strong team player.
• Good health record.
• Degree-level education.
• Knowledge of community equipment or wheelchair services.

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.