Logistics Manager

H.R. Owen Head Office; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

H.R. Owen, a leader in luxury automotive, seeks a Logistics Manager for its Ferrari operations in Hatfield. The role involves overseeing logistics processes, ensuring exceptional customer service, and maintaining operational efficiency. Ideal candidates will have logistics experience, strong communication skills, and a passion for the luxury sector.

Qualifications

• Previous logistics or transport experience with a premium vehicle brand.
• Passion for the luxury industry and knowledge of brands H.R. Owen works with.
• Outstanding interpersonal skills to communicate across company levels.

Responsibilities

• Oversee all aspects of vehicle logistics operations.
• Manage vehicle transportation and storage facility.
• Support commercial objectives by ensuring high standards of service.

Skills

Logistics experience

Attention to detail

Customer service

Communication skills

Problem-solving

Multitasking

Microsoft Office proficiency

Interpersonal skills

Job description

H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Logistics Manager to work with Ferrari, Hatfield.

Reporting to the Ferrari General Manager, the role of Logistics Manager is to oversee and centralise all aspects of H. R. Owen Ferrari’s vehicle logistics operations, including the management of The Vault car storage facility and the coordination of vehicle transportation across the business. The Logistics Manager will be responsible for delivering seamless vehicle movement processes, optimising operational efficiency, and ensuring an exceptional client experience at every logistical touchpoint. This role plays a key part in supporting the commercial objectives of the business by maintaining high standards of care, service, and professionalism in all movement and storage operations.

The type of person we are looking for:

• You will have previous logistics or transport experience with a premium vehicle brand.
• You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
• You will have strong written and verbal communication skills with the capability to adapt your style to multiple audiences.
• You will be able to deliver the highest levels of customer service to both external customers and the internal Parts and Service Department.
• You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
• You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.