Logistics Manager

JR United Kingdom; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in sustainable logistics solutions is seeking a Logistics Manager to lead their team across the UK and Ireland. In this pivotal role, you'll drive operational excellence, manage significant logistics operations, and improve customer satisfaction while ensuring cost efficiency. This role offers a unique opportunity to contribute to a dynamic and purpose-driven organization.

Benefits

Training & coaching programs

Collaborative, people-first culture

Opportunities for personal and professional development

Qualifications

• Proven experience in logistics, transport coordination, or supply chain roles needed.
• Must have leadership and people development capabilities.
• Requires a data-driven mindset and excellent problem-solving skills.

Responsibilities

• Manage and coach the UK logistics team for high service levels.
• Oversee planning and execution of customer orders and transfers.
• Act as the escalation point for customer queries and internal teams.

Skills

Leadership

Logistics management

Operational Excellence

Problem-solving

Data-driven management

Education

Proven experience in logistics or supply chain roles

Background with third-party providers

Experience with ERP systems

Tools

iLog

Excel

Job description

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At Tosca, we’re not just leaders in reusables—we’ve been pioneering sustainable solutions for over 60 years. We empower our partners with tailored innovations that drive efficiency and sustainability while reducing environmental impact. If you’re passionate about logistics, people, and operational excellence, we invite you to join our team!

As Logistics Manager, you will lead the logistics team across the UK and Ireland, ensuring that day-to-day operations run seamlessly while actively contributing to the long-term success of our supply chain. In this role, you will be the driver of continuous improvement, customer satisfaction, and cost efficiency in one of our most dynamic markets.

You will be accountable for the coordination of up to 1,800 monthly customer orders and 600 weekly internal transfers, while also acting as a key point of contact for third-party hauliers, customer escalations, and internal cross-functional teams.

This position blends leadership, strategic planning, and daily execution in a fast-paced, high-impact environment.

Your Key Responsibilities

Logistics Leadership & Operational Excellence

• Manage and coach the UK/IRE logistics team, driving high service levels and on-time delivery across all transport operations.
• Oversee planning and execution of up to 1,800 monthly customer orders and 600 transfers back to Tosca sites.
• Lead weekly operations calls and 1:1s with your team to ensure alignment, motivation, and accountability.
• Track and manage transport costs versus budget, identifying cost-saving opportunities and pursuing continuous improvement projects.
• Act as the escalation point for customer queries, hauliers, and third-party sites.
• Liaise daily with Site Managers to prioritise stock processing and order fulfilment.
• Support customer trials by ensuring delivery timelines and cost parameters are met.
• Regularly visit hauliers and partners to maintain strong, solution-oriented relationships.
• Own monthly logistics reporting and daily service-level performance tracking.
• Ensure accuracy in logistics systems (iLog), including adding hauliers, products, and manufacturer details.
• Collaborate with Finance to resolve transport invoice queries and support factory order planning based on 20-week coverage.
• Identify synergies and implement improvements across logistics, transport, and site operations.

Safety & Compliance

• Champion workplace safety and food safety standards in line with Tosca’s internal policies and ISO practices.
• Drive a culture of continuous improvement, operational excellence, and accountability at every level.

Your Profile

Education & Experience

• Proven experience in logistics, transport coordination, or supply chain roles (team management experience required).
• Background in managing operations across multiple sites or with third-party providers.
• Experience with reporting, budgeting, and transport cost control.
• Strong leadership and people development capabilities.
• Data-driven mindset with an ability to manage KPIs and operational dashboards.
• Hands-on approach, excellent problem-solving skills, and a proactive mindset.
• Fluent in English; confident communicator across teams and with external stakeholders.
• Familiarity with transport systems (iLog or similar) and Excel; ERP experience is a plus.

Mobility

• Willingness to travel up to 20% to visit partner sites and hauliers as required.

Why Tosca?

At Tosca, we continuously invest in your personal and professional development through our training & coaching programs. You'll join a dynamic and fast-growing company that is part of a strong international group. We take pride in our sustainable service and encourage our employees to co-create our path to success.

You’ll work in a collaborative, people-first culture where your voice counts and your contributions make an impact. We believe this is a fantastic opportunity for someone who thrives in a fast-paced, operationally complex environment and wants to grow with a purpose-driven company.

Send us your CV—we’re looking forward to meeting you!

We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits.