Logistics Lead - Meter Assets

Jersey Electricity Plc; Blantyre; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading utility provider in the UK is seeking a Logistics Manager to oversee operational planning and management within the meter supply chain. The ideal candidate will have proven experience in logistics and contract management, with a strong customer service focus. This role offers a competitive salary and a range of benefits including pension contributions and annual leave.

Benefits

36 days annual leave

Holiday Purchase

Healthcare benefit options

Life Assurance

Cycle to Work scheme

Technology Vouchers

Qualifications

• Experience in operational management ideally in logistics or stock control.
• Sound understanding of commercial environments.
• Proven track record in contract management.

Responsibilities

• Manage and control all logistics operations within the meter supply chain.
• Oversee reverse logistics for faulty meter retrieval and warranty processing.
• Ensure efficient order cycles from meter manufacture to distribution.

Skills

Logistics management

Analytical skills

Problem solving

Customer service

Negotiation skills

Job description

Glasgow, G2 5AD

Salary from £31,045 per annum

Closing Date: Wed 13th August

About the role

ScottishPower deploys c. 350k meters per annum to meet its mandatory obligation for Smart Metering. It meets this mandate through the deployment of metering assets using a 3rd Party Meter Asset Provider (MAP) and a Meter Operator Contract network to meet this commitment. The Smart Programme is responsible for a plan of over £300m of funded investment in smart meter infrastructure over the next 5 years.

The main purpose of this role within this new business is to operate a highly efficient logistics network operation for the provision of metering assets, associated devices, ancillary equipment and supply chain management services to all contracted meter operators UK wide. Including the reverse logistics of all assets including the retrieval of faulty assets from the field, triage services, warranty management and disposal of assets.

What you 'll be doing

• Delivery of the operational planning, management and control of all Logistics operations within the meter supply chain across the diverse GB geography
• Operate the full order cycle of meters from manufacture to distribution to the various 3rd Party meter installers within the UK, as part of the Smart Metering Deployment.
• Operate the reverse logistics cycle from recording of point of meter failure through to transporting the asset through the logistics network and recovering the value of the asset from the warranty process. The role will also implement a triage and disposal process for all meters returned to the 3rd Party MAP.
• Liaise with the Technical team to determine test schedules for new technology releases and sampling of faulty meters to determine common trends within the metering infrastructure.
• Continuous review quality, quantity, stock levels, delivery times, transport costs and efficiency of the logistics process through weekly and monthly reporting
• Oversee stock audits and controls to ensure that the company policies, health, safety and welfare procedures in relation to the general upkeep of all store premises are being implemented and adopted.
• Liaise closely with the 3rd Party MAP in placing orders to ensure they are progressed timeously and to the production schedules provided and agreed standards
• Continuously review the logistics process and ensure that there is a consistent approach to security and safety of the assets within the logistics chain Implement initiatives to deliver best in class customer service in the provision of Logistics services
• Manage business change initiatives to improve all Logistics activities to increase customer service experience across entire customer base
• Operate an efficient logistics process to consistently minimise the inventory level of metering assets within the logistics channels ensuring that asset rental is fully maximised and asset recovery costs are minimised

What you'll bring

• Experience in a business, numerate or technical discipline with a proven track record of contract management
• Industry experience in an operational management or professional role(s) ideally with experience in a logistics or industrial stock control or factory environment, with an understanding of the meter refurbishment and stock management process
• Utilities industry management experience with clear understanding of the equipment and materials associated with materials management and logistics
• Sound understanding of the commercial environment and ability to demonstrate strong analytical and problem solving skills
• Ability to stay calm under pressure and to take risk balanced decisions
• Proven ability to generate continuous improvement in daily operations
• Proven track record of managing a geographically dispersed distribution network
• Strong focus on delivering first class customer service
• Highly developed influencing and negotiation skills, with the ability to obtain buy in from all levels of the organisation
• Excellent written and verbal communication skills
• Experience of managing large volumes of stocks/goods and ensuring an efficient supply chain operation, including the management, ordering and distribution of materials and equipment would be an advantage
• Ability to identify critical operational performance requirements that add value to delivery of quality services to customers
• Ability to assess technical problems, develop, communicate and implement cost effective safe technical solutions

Minimum Criteria

• Experience in a business, numerate or technical discipline with a proven track record of contract management
• Industry experience in an operational management or professional role(s) ideally with experience in a logistics or industrial stock control or factory environment, with an understanding of the meter refurbishment and stock management process
• Utilities industry management experience with clear understanding of the equipment and materials associated with materials management and logistics

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday Purchase - perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers - save more and spread the cost of your technology purchases
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy related support.