Logistics & Customs Assistant Manager

Streamline Search; Runcorn; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading logistics provider in the UK is seeking a Logistics & Customs Assistant Manager to ensure efficient service delivery. The ideal candidate should have proven experience in managing customer relationships, a relevant background in logistics, and a strong skill set in organization and problem-solving. The role offers a competitive salary ranging from £38,000 to £40,000 annually, alongside benefits including a pension scheme and 30 days of holiday.

Benefits

Company-matched pension scheme

Death in Service benefit

30 days holiday including bank holidays

Silver Jubilee Bridge toll paid via company expenses

In-house training and development

Progression opportunities

Qualifications

• Proven experience managing key customer relationships.
• Background in supply chain, steel, or bulk logistics desired.
• Full, valid UK driving licence is essential.

Responsibilities

• Deliver efficient logistics and customs solutions.
• Act as key customer contact in manager's absence.
• Oversee account management and team support.
• Drive business development and secure new opportunities.
• Manage operations across multiple UK sites.
• Monitor and control inventory for service improvement.
• Ensure compliance with company policies and regulations.

Skills

Organisational skills

Time-management skills

Problem-solving skills

Leadership skills

Interpersonal skills

Analytical skills

Negotiation skills

Education

Sector qualification

Job description

Overview

Logistics & Customs Assistant Manager - Position Overview

We're currently recruiting for a dynamic and driven Logistics & Customs Assistant Manager to join a long-established logistics and marine services provider with a strong reputation for excellence in freight forwarding, customs, and supply chain operations.

With over 70 years of industry experience, the company has grown from a regional shipping agent into a trusted logistics partner. This is a fantastic opportunity to step into a key role, supporting management and helping to drive service delivery in a fast-paced, customer-focused environment.

Responsibilities

• Deliver efficient logistics and customs solutions across customer supply chains.
• Act as key customer contact in manager's absence; maintain strong relationships and address competitor activity.
• Oversee account management, workload distribution, and team support.
• Drive business development by identifying and securing new opportunities and cross-selling services.
• Manage operations across the Port of Liverpool, Widnes, and other UK sites, liaising with logistics partners.
• Handle pricing, margin optimisation, and financial queries with the accounts team.
• Monitor and control inventory, ensuring continuous service improvement and excellent customer experience.
• Supervise daily team activities; ensure quality, safety, environmental, and financial standards are met.
• Use internal systems for planning, tracking and reporting work.
• Ensure compliance with company policies, health & safety regulations, and provide general support to management.

Qualifications

• Proven experience managing key customer relationships (essential).
• Background in supply chain, steel, or bulk logistics (desirable).
• Relevant industry experience required; sector qualification preferred.
• Full, valid UK driving licence (essential).
• Key Skills & Competencies:
• Strong organisational and time-management skills.
• High attention to detail with the ability to work under pressure and meet deadlines.
• Proactive problem-solver with sound judgement and decision-making ability.
• Adaptable, driven, and results-focused.
• Demonstrated success in continuous service improvement.
• Effective leadership, team management, and delegation skills.
• Strong interpersonal and communication abilities across teams and locations.
• Comfortable working independently and collaboratively within senior teams.
• Solid analytical, numerical, and negotiation skills.
• Proficient in IT systems and emerging technologies.

Remuneration

• Salary - £38,000-£40,000 (Depending on experience)
• Monday to Friday
• Company-matched pension scheme
• Death in Service benefit
• Training and development provided, if required
• Silver Jubilee Bridge toll paid via company expenses
• 30 days holiday including bank holidays
• Training (In-house)
• Progression