Logistics Customer Care Specialist (12month FTC)

Kuehne + Nagel AS; Derby; On-site; GBP 25,000 - 35,000; Full time

Job description

Do you have a passion for road logistics? Imagine working for one of the world’s leading logistics companies, where your expertise can make a global impact. Join us in our East Midlands Gateway office.

Your Role

You will work within the Road logistics healthcare operational team who are handling road logistics shipments for healthcare customers, ensuring all necessary operational duties and functions are in accordance with customer-specific working instructions and standard operating procedures. This ensures excellence in road freight import, export, cross-trade, and domestic distribution operations.

Your Responsibilities

• Request and negotiate rates with hauliers, ensuring the best price and solutions are gained quickly for spot quotations.
• Providing competitive quotations for effective solutions in a timely manner to customer services, and at times directly to customers, through the utilisation of our haulier base and own network.
• Request and negotiate rates with hauliers, ensuring the best price and solutions are gained for set lanes quotations, awarding business to hauliers when the business is secured.
• Ensuring that the transport planning is completed and passing of correct details to the relevant warehouse team – EMG/HSCC/Chapeltown/Partner warehouses.
• Create manifests in QCL to send to haulier – ensuring all details are received and correct prior to sending.
• Work closely with Kuehne+Nagel European healthcare offices in order to arrange groupage shipments.
• Book in collection/deliveries where required.

Your Skills and Experiences

• Experience in quotations.
• Excellent organisational and time management skills.
• Previous experience in logistics would be advantageous.
• Excellent communication skills both verbal and written.

Good Reasons to Join

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.