Logistics Coordinator (Weekends)

Black Cat Recruitment Ltd; West Midlands Combined Authority; On-site; GBP 33,000; Full time

Job summary

A Global 3rd Party Logistics Company based in Redditch is seeking a Weekends Logistics Co-Ordinator for both day and night shifts. This role involves managing live shipments, negotiating carrier rates, and maintaining customer relationships. Ideal candidates will have experience in logistics and strong organizational skills. This full-time position offers competitive pay and a 4-day working week.

Benefits

20 days holiday plus bank holidays

Option to purchase additional days annual leave

Qualifications

• Experience in a fast-paced environment is essential.
• Ability to handle time-sensitive shipments effectively.
• Good listening and initiative for resolving issues.

Responsibilities

• Tracking all live shipments through GPS.
• Managing incoming emails for a high volume of shipments.
• Building positive relationships with carriers.
• Requesting customs clearances when needed.

Skills

Good level of numeracy

Knowledge of Transport/Logistics

Excellent organisation skills

Good communication skills

Ability to multitask and prioritise

Computer literate

Education

5 GCSEs or equivalent

Tools

MS Office

Job description

Overview

Weekends Logistics Co-Ordinator (days or night shifts available - 4 day working week!)

Location: Redditch, West Midlands

Salary: GBP32,500 per annum (day shift) or GBP33,960 per annum (Night shift including night shift allowance)

Job type: Full time, permanent

Hours of work: Day shift role – Friday until Monday (Fridays & Mondays 08:30; Saturdays & Sundays 06:00)

Night shift role – Friday to Monday nights, starting at 19:00 through to 07:00 the following morning (4 day working with 1-hour unpaid break totalling 44 hours per week)

We are currently recruiting a Weekends Customer Service Co-ordinator for a Global 3rd Party Logistics Company based in Redditch. This position involves working within the European Time Critical Technical Operations team.

Responsibilities

• Tracking all live shipments through GPS and managing a high volume (100+) of incoming emails
• Negotiating carrier rates and quoting any customer requests required for urgent, time-critical shipments
• Building positive relationships with carriers
• Keeping customers updated as to the progress of jobs
• Requesting customs clearances
• Monitoring Hypercare shipments
• Handling escalations for any issues relating to customers or system requirements
• Calculating transit times based on the driver\'s known location to ensure they\'re on track and not delayed
• Communicating with subcontractors
• Closing out shipments by obtaining POD and any other required information and adding documents onto the system
• Ensuring paperwork is filed accurately and in a timely manner
• Liaising with Operations, Accounts and Warehouse where necessary
• Maintenance of system data and its integrity

Qualifications and Skills

• Good level of numeracy, literacy and geography (UK/EU)
• Ability to handle time-sensitive shipments including potential line stoppages
• Sound knowledge of the Transport/Logistics and Freight forwarding industry
• Experience in a similar environment is required, preferably working with OEMs and tier 1 suppliers
• Experience in a fast-paced environment is essential
• Excellent organisation and communication skills
• Good communication skills
• Good listener with the ability to take initiative and resolve issues
• Self-managing with good attention to detail
• Second language is an advantage
• Ability to multitask and prioritise
• Lone working experience and the ability to remain focused under pressure
• Must be computer literate including MS Office, email, spreadsheets and databases
• 5 GCSEs or equivalent

Additional information

• Holidays: 20 days holiday (5 weeks) plus bank holidays
• Option to purchase up to 5 additional days annual leave
• If you\'re looking for your next job opportunity and you\'d like to work for a successful company that supports personal growth and career goals, please apply with a copy of your up-to-date CV. We\'d love to hear from you!