Logistics Coordinator

Comms-Care Flexible Resourcing; Wokingham; On-site; GBP 28,000 - 42,000; Full time

Job summary

Comms-Care Flexible Resourcing is seeking an organised IT Asset & Deployment Coordinator to manage device deployments, asset records, and end-user IT operations in a fast-paced environment.

A confirmation of Security Clearance is required for consideration. You will need strong administrative skills and experience handling IT equipment, service tickets, and customer requests in a proactive, detail-focused role.

Qualifications

• Must have Security Clearance.
• Experience handling IT equipment and service requests.
• Strong attention to detail with good administrative skills.

Responsibilities

• Manage IT service tickets to meet SLA targets.
• Process joiners, leavers, and break-fix requests.
• Prepare and provision laptops and devices using Intune/Autopilot.
• Update asset records and maintain CMDB accuracy.
• Arrange device deliveries and collections.
• Update tickets with tracking information and progress.
• Handle returned devices, including cleaning and grading.
• Support large-scale laptop refresh and deployment projects.
• Assist warehouse and operational teams as needed.

Skills

ITSM

Asset management

Device provisioning

Attention to detail

Administrative skills

Tools

Microsoft Intune

Autopilot

CMDB

Ticketing systems

Job description

We are looking for an organised and proactive IT Asset & Deployment Coordinator to support device deployments, asset management, and end-user IT operations within a fast-paced customer environment.

NOTE: The successful candidate must have Security Clearance to be considered for this position.

This role is ideal for someone with strong attention to detail, good administrative skills, and experience handling IT equipment, service tickets, and customer requests.

Key Responsibilities

• Manage IT service tickets within customer ITSM systems and ensure SLA targets are met
• Process joiners, leavers, and break-fix requests
• Prepare and provision laptops and devices using Microsoft Intune / Autopilot
• Update asset records and maintain CMDB accuracy
• Arrange device deliveries and collections with end users
• Update tickets with tracking information, asset details, and progress updates
• Handle returned devices, including cleaning and grading equipment
• Support large-scale laptop refresh and deployment projects
• Assist warehouse and operational teams when required