Logistics Coordinator

Imperial Recruitment Group; Stockton-on-Tees; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading logistics recruitment firm is seeking a full-time Logistics Coordinator in Stockton-on-Tees. This role involves planning shipments, processing documentation for international transport, and maintaining customer relations. The ideal candidate will have experience in logistics and strong communication skills, with a salary range of £26,000 - £28,000 per annum plus bonus.

Qualifications

• Demonstrable experience of working in a customer service or business to business role.
• Experience in a logistic specific environment.
• Knowledge of documentation for international transport.

Responsibilities

• Plan shipments based on product availability and customer requests.
• Process necessary documentation for destination purposes.
• Coordinate and ensure proper storage with warehouse staff.

Skills

Customer service excellence

Logistics experience

Attention to detail

Communication skills

Job description

Overview

Logistics Coordinator

Location: Stockton-on-Tees

Salary: £26,000 - £28,000 per annum plus bonus

Hours: Monday – Friday 09:00am – 17:00pm

Type: Permanent

Imperial Professionals are working exclusively with a global organisation based in Teesside who are looking to appoint a Logistics Coordinator on a full-time permanent basis.

Duties

• Planning shipments based on product availability and customer requests
• Process and create necessary documentation, i.e. COO, SASO etc. for destination purposes
• Enter order details (e.g. vendors, quantities, prices) into internal and external systems and databases
• Keep track of freight, warehouse, transport and supply management systems
• Keep track of quality, warranty, stock levels, delivery times, transport costs and efficiency
• Coordinate with warehouse staff to ensure proper storage
• Resolve any arising problems or complaints in a timely manner
• Keep internal and external customers updated on progress relating to their orders and deliveries from start to finish
• Prioritise own workload and demand against the business targets
• Maintain updated records of purchased products, delivery information and invoices
• Review, maintain and identify improvement and efficiency of logistics processes
• Maintain a good relationship with our current forwarders whilst also creating new relationships with future suppliers
• Maintain metrics and analyse data to assess performance and implement improvements
• Meet measurable KPI targets
• Comply with laws, regulations, and ISO requirements
• Actively live and instil our company values: customer centric, appreciation, integrity, reliability, respect, responsibility.
• Ensure the delivery of quality customer service
• Follow health, safety and environmental guidelines and procedures in respect of personal and department activities.
• To carry out any other reasonable duties which are within the employee’s skills and abilities when requested

Requirements

• Demonstrable experience of working in a customer service or business to business role and delivering excellent standards of service
• Demonstrable experience of working in a Logistic specific environment or role
• Knowledge of specific documentation required for international transport
• Excellent written and verbal communication skills
• Excellent ability to work accurately and with attention to detail
• For more information about this exciting opportunity please get in touch with Imperial Recruitment Group