Logistics Coordinator

ZipRecruiter; Felixstowe; On-site; GBP 30,000 - 40,000; Full time

Job summary

An international logistics provider seeks a Freight Forwarding & Inside Sales Executive in Felixstowe. The role combines operational freight forwarding and inside sales tasks, requiring demonstrated experience in the logistics sector, strong client engagement, and excellent communication skills. The successful candidate will enjoy a competitive salary, performance-based bonus, and opportunities for professional development in a supportive team environment.

Benefits

10% performance-based bonus

Career prospects and development

Supportive office working environment

Qualifications

• Demonstrable experience in freight forwarding operations, ideally across multiple transport modes.
• Previous experience in a commercial or inside sales role within the logistics sector.
• Strong communication and interpersonal skills with a customer-first mindset.
• Highly organised with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in logistics systems and Microsoft Office applications.

Responsibilities

• Oversee and manage end-to-end freight forwarding operations across air, sea, and road transport.
• Liaise with carriers, customs, and internal teams to ensure efficient and compliant shipment handling.
• Build and maintain strong client relationships, ensuring high levels of service and satisfaction.
• Respond to inbound sales enquiries and proactively identify new business opportunities.
• Prepare quotations, negotiate rates, and support the external sales team with commercial activities.
• Maintain accurate records using CRM systems and contribute to regular reporting.

Skills

Freight forwarding experience

Sales experience in logistics

Strong communication skills

Organizational skills

Proficiency in Microsoft Office

Tools

Logistics systems

Job description

Job DescriptionFreight Forwarding & Inside Sales Executive

• Location:Felixstowe
• Salary:Up to £40,000 per annum + 10% performance bonus
• Job Type:Full-time, Permanent
• Working Hours:Monday to Friday

Join a leading international logistics provider as a Freight Forwarding & Inside Sales Executive. This role offers a unique blend of operational freight forwarding and inside sales responsibilities, ideal for a logistics professional who thrives in a dynamic, dual-role environment focused on client engagement and commercial development.

Day-to-day of the role:

• Oversee and manage end-to-end freight forwarding operations across air, sea, and road transport.
• Liaise with carriers, customs, and internal teams to ensure efficient and compliant shipment handling.
• Build and maintain strong client relationships, ensuring high levels of service and satisfaction.
• Respond to inbound sales enquiries and proactively identify new business opportunities.
• Prepare quotations, negotiate rates, and support the external sales team with commercial activities.
• Maintain accurate records using CRM systems and contribute to regular reporting.

Required Skills & Qualifications:

• Demonstrable experience in freight forwarding operations, ideally across multiple transport modes.
• Previous experience in a commercial or inside sales role within the logistics sector.
• Strong communication and interpersonal skills with a customer-first mindset.
• Highly organised with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in logistics systems and Microsoft Office applications.

Benefits:

• Competitive salary up to £40,000 per annum.
• 10% annual performance-based bonus.
• A permanent, full-time position with long-term career prospects.
• A collaborative and supportive office-based working environment.

To apply for this Freight Forwarding & Inside Sales Executive position, please submit your CV detailing your relevant experience and why you are interested in this role.