Logistics Coordinator

ZipRecruiter; Farnborough; On-site; GBP 22,000 - 30,000; Full time

Job description

Job Description

Job Title: Graduate Logistics Coordinator / Admin Assistant

Reports to: Operations Manager

Based in : Farnborough

About Us

We are a dynamic organisation offering end-to-end supply chain management services, including sea freight forwarding, warehousing, and distribution. Our goal is to deliver tailored, door-to-door logistics solutions that help clients optimise their supply chains. We’re a values-driven team that believes in collaboration, empowerment, and the growth of our people.

Role Overview

This is a fantastic entry-level opportunity combining logistics coordination and administrative support. As a Graduate Logistics Coordinator / Admin Assistant, you’ll play a key role in ensuring the smooth movement of goods across the supply chain while also supporting the wider operations team with essential administrative tasks. You'll work with international logistics providers, customers, and internal departments to meet service KPIs, while also keeping documentation and systems accurate and up to date.

Key Responsibilities

Logistics Coordination

• Manage the end-to-end order process from booking to delivery using the ERP system.
• Monitor in-transit shipments and ensure OTIF (On Time In Full) performance targets are met.
• Liaise with international freight partners, hauliers, and customs brokers.
• Track shipments using logistics tools and provide customers with timely updates.
• Attend service reviews and contribute to performance improvement discussions.
• Identify and support opportunities to streamline logistics processes and reduce costs.

Administrative Support

• Maintain accurate records and update internal systems with shipment and delivery data.
• Prepare and manage shipping documentation, including invoices, delivery notes, and customs paperwork.
• Support the wider operations team with scheduling, filing, and reporting tasks.
• Assist in preparing materials for meetings and customer service reports.
• Handle incoming communications via phone and email, ensuring prompt and professional responses.

What We’re Looking For

Skills & Behaviors

• Customer-Focused: Always puts the client first with strong service skills.
• Organised & Detail-Oriented: Able to manage multiple tasks while keeping accurate records.
• Proactive: Keen to suggest improvements and take initiative in daily tasks.
• Clear Communicator: Professional in both written and verbal communication.
• Collaborative: Works well within a team and across departments.
• Analytical: Able to identify problems and assist with practical solutions.
• Resilient & Adaptable: Comfortable in a fast-paced and changing environment.

Knowledge & Experience

• Strong written and verbal communication skills.
• Previous administrative or customer-facing experience (including internships or part-time roles).
• Comfortable using ERP systems and Microsoft Excel.
• Familiarity with logistics or supply chain operations is an advantage, but not essential.
• Experience handling documents and maintaining organised records is desirable.