Logistics Coordinator

WEP Clinical; Chiswick; On-site; GBP 30,000 - 40,000; Full time

Job summary

A clinical logistics organization in Chiswick seeks a Logistics Coordinator to efficiently manage shipment orders and logistics activities. The ideal candidate should have a Bachelor’s degree and proven experience in logistics, with strong organizational and communication skills. This role offers benefits like private healthcare and annual leave.

Benefits

Private healthcare insurance

Long-term illness cover

Paid maternity & paternity leave

Volunteer day

Qualifications

• Proven experience in logistics coordination, preferably in pharmaceutical or clinical supply chain environments.
• Strong organisational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Accurately and efficiently process shipment orders, completing all required steps for successful and timely dispatch.
• Coordinate freight shipments, including booking domestic shipments.
• Manage proof of delivery documents and temperature printouts.

Skills

Team-Player

Proactive and Solutions-Driven

Detail Oriented

Organised

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

ERP systems

Inventory management software

Job description

Are you looking for an exciting and fulfilling new position? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring ideas that make a real difference. Be part of a mission-driven organisation dedicated to advancing clinical research and transforming lives.

The WEP Clinical Logistics Coordinator is responsible for efficiently coordinating and processing shipment orders, ensuring that all logistics activities comply with company procedures and regulatory requirements. This role manages shipment documentation, ERP administration, freight bookings, and shipment tracking to support the timely and accurate delivery of goods. The Logistics Coordinator is a key operational support within the supply chain, facilitating communication and coordination between internal teams and external freight providers.

The Ideal Candidate:

• Team-Player
• Proactive and Solutions-Driven
• Detail Oriented
• Organised

What You'll Do:

• Accurately and efficiently process shipment orders, completing all required steps for successful and timely dispatch.
• Review shipment documentation for completeness and accuracy; request amendments as needed and provide final approval prior to shipment release.
• Maintain and administer ERP systems related to sales orders, shipment processing, and inventory management, ensuring data accuracy and integrity.
• Coordinate freight shipments, including booking domestic shipments using integrator shipping services such as DHL and FedEx.
• Monitor and track shipment statuses, proactively communicating any delays or issues to internal and external stakeholders.
• Manage proof of delivery (PoD) documents and temperature printouts, ensuring proper record-keeping and adherence to quality and compliance standards.
• Depending on location and business need, we may occasionally provide backup support to warehouse operations to help ensure the continuity of shipments and day-to-day logistics activities.

What You'll Need:

• Bachelor’s degree or equivalent experience in Logistics, Supply Chain Management, Business Administration, or a related field
• Proven experience in logistics coordination, preferably within pharmaceutical or clinical supply chain environments
• Proficiency in ERP systems and inventory management software
• Strong organisational skills with exceptional attention to detail; highly process-driven with a focus on accuracy and consistency
• Excellent communication and interpersonal skills, with the ability to work effectively across internal teams and external freight providers
• Solid understanding of domestic and international freight operations, including familiarity with shipping documentation and customs requirements
• Demonstrated ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment
• Strong problem-solving and decision-making abilities, with a proactive and solution-oriented mindset
• Collaborative team player with experience in stakeholder management and cross-functional coordination
• Commitment to compliance, quality standards, and continuous improvement in logistics processes

What We Offer:

Private healthcare insurance

Long-term illness Cover

Death in service cover

Salary sacrifice pension

Annual leave

Paid maternity & paternity leave

Volunteer day

What Sets Us Apart:

WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs.

We're Committed to Our Team:

WEP has many initiatives to encourage wellness, growth, development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events and all we do to support our employees.

We're Committed to DEI:

At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth and to embracing everyone's unique identities.

Our services include:

Access Programs

Clinical Trial Services

Patient Site Solutions

Clinical Trial Supply

Market Access and Commercialisation

WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment.

WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.