Logistics Controller

Markerstudy Group; Uxbridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dynamic company in the credit hire industry is seeking a Logistics Controller in Uxbridge. You will manage the logistics of a fleet of over 800 vehicles, ensuring efficient coordination between sales and servicing. Ideal candidates will have strong knowledge of vehicles and previous customer service experience. This full-time role offers extensive benefits including 25 days holiday, healthcare support, and structured training opportunities.

Benefits

25 days holiday plus Bank Holidays

5% contributory pension scheme

Health and wellbeing support

Life assurance 4x annual salary

Company benefits portal

Structured training and development

Social activities and rewards scheme

Monthly breakfast

Qualifications

• Proven ability to build effective relationships with colleagues.
• Ability to work under pressure while maintaining attention to detail.
• Prior experience in related industries preferred but not essential.

Responsibilities

• Manage fleet movements of vehicles effectively.
• Liaise with Sales Team and clients for vehicle supply and collection.
• Plan and maximise fleet usage with satellite hub controllers.

Skills

Knowledge and interest in vehicles

UK Geographical knowledge

Customer service experience

Strong PC skills

Excellent communication skills

Tools

Proclaim system

Excel

Job description

Uxbridge, Middlesex

Mon-Fri hours 9am - 5:30pm

Including Sat 1 in 3 for 6 hours 9am to 3pm - O/T

Full Time and Permanent

The Company

This is a fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.

The company have been established for over 27 years and are currently going through a period of significant growth and, as a result of this, are looking to recruit Logistics Controllers to join the team.

Our Logistics Team are responsible for the management of our fleet movements of 800+ mix of prestige, mainstream and commercial vehicles.

Responsibilities

• Liaise with the Sales Team to ensure a suitable vehicle is supplied to our client and their damage vehicle collected and moved into storage.
• Regular contact with our clients to ensure delivery and collection arrangements are made in the most efficient way for both them and the business.
• Liaise daily with our satellite hub controllers to plan and maximise the efficient use of our fleet and delivery drivers.
• Effectively managing vehicle movements, generating the required paperwork and clearly recording all notes within our Proclaim system
• Dealing with any damage, faults, servicing and de-fleet requirements as part of the general management of our fleet.
• Carefully checking all documentation and vehicle condition reports returned to ensure processes have been followed correctly.
  
  

Key Skills & Knowledge

• Must possess strong knowledge and interest in vehicles
• A sound UK Geographical knowledge to help determine the most efficient use of our fleet and drivers
• Confident and calm approach and the ability to build effective relationships with colleagues
• Have previous experience of delivering outstanding customer service and be able to demonstrate these skills
• Strong PC skills and ability to effectively maintain different systems, once trained.
• Have a 'can do' attitude and ability to think outside the box
• Be able to work under pressure and still maintain a high attention to detail with a calm approach.
• Show respect to all colleagues and clients at all times
• Demonstrate strong team working skills
• Previous experience in a related industry e.g. bodyshop, tyre and exhaust centre, dealership or similar preferred but not essential.
• Excellent communication skills
• Excel
• Organised, motivated and reliable
• Willingness to work effectively as an individual and as part of the team
• The ability to work under pressure and prioritise the workload
  
  

What benefits are there?

• We offer 25 days holiday (plus Bank Holidays) with the ability to buy and sell more days
• We have a 5% contributory pension scheme
• Health and wellbeing support including a Healthcare Cash Plan
• Life assurance 4x annual salary
• Company online portal offering a whole host of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more
• Structured training and development opportunities
• Rewards scheme
• Sociable office and various social activities
• Monthly McDonalds Breakfast
  
  

This is a fantastic role based in an award winning company so if you feel you have the right skills, drive and enthusiasm, please apply today!