Logistics Co-ordinator

TN United Kingdom; Eastleigh; On-site; GBP 80,000 - 100,000; Full time

Job summary

In dieser spannenden Rolle als Logistikkoordinator sind Sie der Schlüssel zur reibungslosen Lieferung von Waren und logistischen Unterstützungsfunktionen in einem dynamischen Umfeld. Sie arbeiten eng mit dem Facility Manager und dem Team vor Ort zusammen, um sicherzustellen, dass alle Abläufe effizient und kundenorientiert sind. Ihre Fähigkeit, proaktive Lösungen zu finden und eine hervorragende Kundeninteraktion aufrechtzuerhalten, wird entscheidend sein, um die Erwartungen der Kunden zu übertreffen. Diese Position bietet Ihnen die Möglichkeit, Teil eines engagierten Teams zu sein, das kontinuierliche Verbesserungen anstrebt und die Qualität der Dienstleistungen in einem erstklassigen Unternehmensumfeld sicherstellt.

Qualifications

• Starke Kundenservicefähigkeiten und Erfahrung in einem hochkarätigen Umfeld.
• Fähigkeit, Dienstleistungen auf höchstem Niveau anzubieten.

Responsibilities

• Verantwortung für die Lieferung aller Waren und logistische Unterstützungsfunktionen.
• Überwachung und Koordination von Abfall- und Recyclingmaßnahmen vor Ort.

Skills

Kundenservice

Problemlösung

Teamarbeit

Zeitmanagement

Kommunikation

Education

Erfahrung im Kundenservice

Tools

Computersoftware

Job description

The Logistics Coordinator will be primarily responsible for the delivery of the goods in and logistics support functions at Agilent Harwell, ensuring exceptional client interaction. The individual will work with the Facilities Manager and site team ensuring a consistent and smooth delivery. They will also be multi-skilled to meet the wide and varied requirement of the role.

Key Responsibilities:

1. Primary focus on delivery of all Goods in Operations SLA’s in accordance with KPI & Output measurements
2. Provide cover for business logistics function
3. Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
4. Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
5. Act as a part of site Emergency team i.e., Fire Marshall, as required for emergency control activities
6. Report all accidents, occupational illnesses, and emergencies in relevant books/documentation
7. Carry out Mail Room activities as required
8. Monitor and maintain packaging and consumable levels
9. Co-ordinate site waste and recycling arrangements
10. Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
11. Provide and arrange cover for the FM team as defined by line management
12. Back fill for Receptionist when required to support contract requirement.
13. Be part of the keyholding team for the site

Competencies:

1. Delivery of all goods in and logistics support functions
2. Delivery and resolution for all shipping and logistics related items
3. Service Delivery
4. Quality Standards, Image and Innovation
5. Planning, Prioritising and Organising
6. Problem Solving
7. Trustworthy and Discreet
8. Passion
9. Self Motivation
10. Team Player
11. Living the Brand
12. Customer Service
13. Effective Interaction with Others
14. Communication

Strong customer services skills and experience within a high profile environment. Present a self-image of confidence and authority to enable effective customer service delivery. Service orientated attitude combined with a flair for pro-active problem solving to exceed customers' expectations. Ability to easily communicate with Client. Ability to provide services to the highest specification within a Corporate Building. Strong team player within a Customer Service team and Service Providers. Ability to manage goods in function in a seamless manner via effective use of the team’s resources so as to maintain business activity. Ability to motivate self and others, excellent time management and organisational skills. Excellent computer skills and the ability to learn new software and systems. Ability to deliver goods in and logistics related items. Experience of operating within a Customer Service environment providing services to the highest standard.

At a formal level the job holder will be charged with a number of Customer Service/relationship objectives including all goods in and logistics related issues as part of their annual appraisal and development plan. At an informal level the individual will be encouraged to actively participate in the customer service and wider FM team to drive continuous improvement.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.