Logistics Co-Ordinator

SAM Mouldings; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturer in Coventry seeks a Logistics Coordinator to ensure timely deliveries and effective communication with customers and hauliers. The ideal candidate will have substantial logistics experience, strong problem-solving abilities, and a focus on health and safety. Join a company that values teamwork and integrity, and be part of a family-owned business recognized for its commitment to staff development.

Qualifications

• At least 3 years’ experience in a fast-paced logistical environment.
• Office/administrative experience in a Transport/Logistics Department for at least 6 months.
• Familiarity with transportation management systems is desirable.

Responsibilities

• Liaise with customers and hauliers to ensure on-time delivery.
• Schedule and plan haulage work across England & Wales.
• Manage delivery-related administration and customer inquiries.

Skills

Interpersonal skills

Problem-solving

Health & Safety focus

Initiative

Education

GCSEs in Maths and English (A-C)

Tools

Microsoft Office Suite

Job description

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SAM is the UK’s leading manufacturer of interior and exterior MDF mouldings. We produce skirting and architrave, door linings, windowboard, stair accessories, kitchen mouldings, picture frame mouldings, cladding, fascia and soffit, decorative bargeboard and window components. These products come in a variety of finishes including primed and unprimed, fully finished or wrapped in paper, PVC or real wood veneer.

Founded by Sam and Julienne McCrea in 1990, the company remains a family-owned business. We have strong core values of teamwork, integrity, respect, and loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004 we were the first manufacturing company in the world to achieve Investors in People Champion status.

SAM Mouldings is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.

Reporting to the Transport Manager, you will be working within a busy Logistics Department, liaising closely with other internal team members, departments, external hauliers and customers to ensure delivery to all customers on time, efficiently and within budget.

Hours of work

Monday to Friday - 8:30am to 17:00pm

About The Role

Job Responsibilities include:

· Liaise with customers and hauliers to ensure all orders are delivered on time, in full, efficiently and within budget.

· Scheduling & Planning - daily/weekly route scheduling / planning of haulage work through England & Wales.

Finance – improve the margins currently being achieved from the transport planning.

· Answer and effectively respond to customer enquiries via telephone and emails.

· Prepare loading summaries and delivery notes and update systems accordingly.

· Liaise with scheduling function daily regarding shortages and priorities.

· Delivery management, including booking in deliveries, liaising with hauliers to ensure delivery on time and updating necessary systems and spreadsheets.

· Liaise with subcontractors regarding the collection of goods

· Effectively deal with internal and external customer enquiries regarding delivery and liaise with relevant sources to effectively respond to queries including PODs.

· Liaise with internal team members and hauliers to ensure trailers are available when required, loads are picked up and rebook deliveries with customers if required.

· Ensure all Cost of Quality issues are addressed within agreed time frames, including raising and monitoring of Goods returns and claims and updating the system.

· Deal with haulage related administrative work and analysing haulier performance.

· Any other duties as required

Skills Needed

About The Company

Founded by Sam and Julienne McCrea in 1990, SAM is still a family run business today. For over 30 years, SAM has been trusted by the construction and home improvement industries to manufacture quality MDF mouldings that have been fitted in homes, offices, hotels and other commercial buildings across the UK, Ireland, Europe and as far afield as the United States of America.

With factories and offices in Northern Ireland and England, and continued investment into our product quality, range, availability and delivery, SAM is well placed to provide a market leading, consistent and reliable service package to customers through our personable and professional team.

Company Culture

SAM is a family run business founded in 1990, with two sites in Antrim and Donington (Spalding, Lincolnshire). We have strong core values of Teamwork, Integrity, Respect, and Loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004, we were the first manufacturing company in the world to achieve Investors in People Champion status.

SAM is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.

Desired Criteria

• At Least 3 years’ experience in an equivalent position in a fast paced, logistical environment.
• Dealing with Class 1 & 2 HGV Drivers & CPC Management
• Familiarity with transportation management systems and 3PL operations is highly desirable.
• Knowledge of driver’s hours is beneficial but not essential
• Working towards gaining the Transport Manager CPC

Required Criteria

• GCSEs in Maths and English (A-C)
• Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams).
• Professional with strong interpersonal skills.
• Good initiative & problem-solving ability.
• Health & Safety focused
• Excellent GB Road and Transport network understanding
• At least 6 months office/administrative experience in a Transport/Logistics Department