Logistics Co-ordinator

Heidelberg Materials UK; Charnwood; On-site; GBP 31,000; Full time

Job summary

An established industry player is seeking a Logistics Coordinator to enhance their distribution operations. This role focuses on efficiently managing a pre-assigned truck fleet, ensuring timely deliveries, and maintaining high service standards. The ideal candidate will thrive in a dynamic environment, demonstrating agility and strong problem-solving skills. With a commitment to sustainability and customer satisfaction, this position offers opportunities for career development and a supportive workplace culture. Join a forward-thinking company dedicated to innovation and excellence in the construction materials sector.

Benefits

Bonus incentives

Generous Pension Schemes

Life Assurance

27 days holiday

Agile working

Flexible working

Enhanced parental leave policies

Paid Volunteering Day

Employee Assistance Programme

Gym discount

Qualifications

• Strong multitasking skills and ability to manage multiple deliveries effectively.
• Proficient in logistics software and capable of quick decision-making.

Responsibilities

• Coordinate and optimize delivery schedules to ensure timely service.
• Resolve logistical issues in real-time to maintain operational efficiency.

Skills

Agility and Adaptability

Strong Multitasking Skills

Quick Decision-Making

Effective Communication

Problem-Solving Under Pressure

Proactive Planning

Resilience and Composure

Team Collaboration

Technological Savvy

Customer-Focused Mindset

Education

Good level of English & Maths

Experience in large company environment

Tools

SAP

Syncrotess systems

Standard office packages

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Purpose of the role

At Heidelberg Materials, the Logistics Coordinator role is an “on-the-day” based distribution role that involves distributing and assigning work to our pre-assigned truck fleet. The purpose of this role is to assign the workload in the most economical and efficient sense to get the most value out of our transport fleet. As an allocator you will be a point of contact for our drivers, weighbridges, sales teams, customers and hauliers to make sure the on the day processes are seamless.

Our customer service is our top priority. Within the allocating role you will be working towards ensuring trucks and deliveries are kept to time; being aware of late loads and feeding back to our asphalt teams and customers to ensure we maintain our high standards of service. Previous roles in customer service, distribution roles and dealing with on the day service will be highly beneficial for this role.

While utilising our trucks to maximise their performance for Heidelberg and earnings for the haulier, we are looking for an individual who would be methodical and questioning in their thought process. In our journey for net zero we are looking to minimise our empty mileage and wasted journeys and the ideal candidate would have this mentality.

We are looking for a candidate that is fast and flexible, quick to rise to a challenge and able to cope in a very fluid and rapidly changing environment. The allocator role comes with natural progression for those looking at career development.

Key Accountabilities

An Aggregates Logistics Coordinator working in a fast-paced, dynamic environment must possess the following key characteristics:

Agility and Adaptability:

• Ability to adjust quickly to changing schedules, priorities, and unexpected challenges such as weather disruptions or equipment issues.

Strong Multitasking Skills:

• Effectively managing multiple deliveries, orders, and communication channels simultaneously without compromising accuracy.

Quick Decision-Making:

• Making informed decisions under pressure to ensure seamless operations and avoid delays.

Effective Communication:

• Clear and concise communication with drivers, suppliers, and clients to resolve issues and coordinate last-minute changes.

Problem-Solving Under Pressure:

• Ability to troubleshoot logistical problems (e.g., route changes, vehicle breakdowns, or material shortages) rapidly and efficiently.

Proactive Planning:

• Anticipating potential issues and implementing contingency plans to minimize disruption.

Resilience and Composure:

• Staying calm and focused in high-pressure situations while maintaining a positive attitude.

Team Collaboration:

• Working seamlessly with dispatch, drivers, project managers, and site supervisors to ensure alignment and effective execution.

Technological Savvy:

• Proficient in using logistics software, GPS systems, and other tools to track and optimize deliveries in real-time.

Customer-Focused Mindset:

• Ensuring that client needs are met promptly, maintaining high service standards despite dynamic conditions.

Core objectives
Efficient Delivery Coordination:

• Ensuring materials are delivered on time and in the right quantities to meet customer or project requirements.

Dynamic Problem-Solving:

• Addressing and resolving logistical issues such as delays, route changes, or equipment breakdowns in real-time.

Maximizing Operational Efficiency:

• Optimizing loads, routes, and schedules to minimize costs while maintaining service quality.

Real-Time Communication:

• Acting as the central point of contact between drivers, suppliers, and clients to manage last-minute changes and ensure smooth operations.

Maintaining Compliance:

• Ensuring all transport operations adhere to safety, legal, and environmental standards.

Supporting Business Goals:

• Contributing to customer satisfaction, project success, and operational profitability by maintaining a reliable supply chain.

Education/Qualification

• Good level of English & Maths.
• Excellent knowledge of SAP, Syncrotess systems and standard office packages.
• Good communication and cognitive skills with the ability to negotiate at all levels.
• Will also ideally have experience of working within a large company environment and achieving targets.

What’s On Offer
Salary: Up to £31,000pa Defendant on experience

• Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
• Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
• Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
• Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
• Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
• Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover