Logistics and Moves SME

EMCOR UK; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading facilities management company is seeking a dedicated individual to implement strategic logistics and service delivery for the BBC account. The role focuses on driving continuous improvement, ensuring high-quality service aligned with industry best practices, while fostering a culture of innovation and inclusivity within the team.

Benefits

Industry-leading maternity & paternity policies

Refer a friend scheme – worth £500 per referral

GEMS – Internal recognition scheme with vouchers

Extensive learning & development opportunities

Discount shopping and family activities

Bike To Work Scheme

Health cash plan covering optical and physiotherapy

Dental scheme

Employee Assistance Programme

Qualifications

• Experience in Facilities Management managing soft services.
• Proven track record in change implementation.
• Ability to manage stakeholders effectively.

Responsibilities

• Lead implementation of services and create site Logbooks.
• Drive continuous improvement in service delivery.
• Fulfill management information requirements as per contract.

Skills

Communication

Interpersonal skills

Influencing

Innovation

IT skills

Job description

The post holder will implement the strategic vision for logistics and moves and other associated activities on the BBC account and provide effective and inspiring leadership, championing the profession to internal and external stakeholders reflecting EUK company values.

You will be responsible for driving continuous improvement of service delivery via our supply chain and on-site teams, whilst providing assurance that the service is effectively delivered and managed across the account.

A core part of the role will be ensuring that continuous improvement is embedded in all services delivered, with a focus on high-quality service delivery that is aligned with industry best practices and EMCOR UK soft service strategies.

Role does not include any line management.

Duties:

1. Lead the implementation of the EUK Services standard and create site Logbooks, advising on service optimisation across BBC Sites.
2. Manage a collaborative network across the BBC account to ensure best practice and innovation are communicated and implemented effectively.
3. Carry out quality assurance reviews, and measure and monitor the outputs from all reviews.
4. Fulfil management information data as per contractual requirements, analyze data for trends and opportunities for improvement.
5. Work with the account Supply Chain Manager on specifying, selecting, and managing the performance of partners and spend.
6. Advise and guide service provision and develop members of the network in their career progression.
7. Bring innovation ideas, propose business changes, and when approved, implement and manage change in a controlled manner, tracking improvements.
8. Undertake any reasonable requests as specified by the line manager.

Responsibilities:

No resource responsibilities, responsibility for arranging space management duties with a subcontractor.

Person Specification

1. Experience in the Facilities Management industry managing soft services, especially outsourced services.
2. Influencer and innovator in the soft services area.
3. Solution creator with a demonstrable track record of change implementation and maintenance.
4. Self-starter with high standards of self-achievement.
5. Excellent communication and interpersonal skills and stakeholder management.
6. Change agent, challenger, and emotionally intelligent team leader and player.
7. Good IT skills including Excel and Microsoft Office to an advanced level.

Other Factors:

Requirement for UK-wide travel due to geographic spread of sites.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavor to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Benefits:

• Industry-leading maternity & paternity policies
• Refer a friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including progression opportunities
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing, and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits include optical, physiotherapy, and health & wellbeing services
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Guidance and advice on personal, health, legal, and financial queries