Logistics Administrator

National Centre for Social Research; Romford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A prominent social research organization is seeking a Logistics Administrator to join its team in Harold Wood. The successful candidate will manage logistics tasks across multiple projects, ensuring smooth operations through effective communication and collaboration with internal teams and external suppliers. Key responsibilities include support for allocation and briefing tasks, booking venues, managing stocks, and utilizing MS Office applications to facilitate operations. The role requires resilience, team spirit, and a proactive attitude, offering a competitive salary and a range of benefits including a generous holiday allowance.

Benefits

25 days holiday (plus 8 bank holidays)

Generous company pension scheme

Life insurance and health cash plan

Cycle to Work scheme and season ticket loan

Career development support

Qualifications

• Education to GCSE level, equivalent, or above.
• Experience working in a multi-tasked administrative role.
• Excellent communication and interpersonal skills.

Responsibilities

• Support Allocation and Briefing administration tasks.
• Manage stock quantities for briefings.
• Liaise with project management to ensure meeting requirements are met.

Skills

Communication Skills

Teamwork

IT Literacy

Data Entry Skills

Education

GCSE Level Education or equivalent

Tools

MS Office Suite

Job description

Logistics Administrator

Application Deadline: 4 August 2025

Department: Social Surveys

Employment Type: Full Time

Location: Harold Wood

Compensation: £25,207 / year

Description

Role: Logistics Administrator
Location: Harold Wood
Salary: £25,207
Department: Survey Logistics
Contract: Permanent

The Logistics Administrator will be supporting the daily Logistics tasks. This covers multiple projects throughout the business and working closely with our internal teams and external suppliers.

Key Responsibilities

The duties of a Logistics Administrator are tailored to tasks within Logistics, and the tasks within each service area:

• Support Allocation and Briefing administration tasks.
• Booking briefing venues and catering
• Arrange the travel requirements and overnight accommodation for attendees
• Manage stock quantities for briefings.
• Setting up and processing Allocations/Briefings/Training, using internal software.
• Updating planners
• Distributing regular email reminders for events.
• Preparation and collation of pack and general conference materials before events.
• Liaising with the project management team to ensure meeting requirements are met.
• Carry out regular stock counts and quality control.
• Some lifting of heavy boxes will be involved.
• Sending/receiving emails and making/answering calls.
• Create purchase orders.
• Help with other departments when required.
• Computer literacy in the application of Microsoft Word, Excel, Outlook, and the ability to pick up bespoke systems.
• Accurate data entry skills.
• Self-motivated individual with the ability to work under pressure.
• Teamwork – a team player who can play an active role in a dynamic team.
• Experience with data entry and management systems.
• Ability to prioritise and multitask effectively.
• Ability to work independently and as part of a team.

Other Duties

• To perform any other reasonable duties that NatCen may require that are consistent with the broad nature of the job.
• Timely, accurate communication and ownership of all live projects’ responsibilities that sit within this role.
• Dealing with queries and emails from freelancers, staff and internal/external customers, including arranging supplies and quotes.

To perform any other reasonable duties that NatCen may require that are consistent with the broad nature of the job.

Skills, Knowledge and Expertise

Essential skills and attributes criteria

• Education to GCSE level, equivalent, or above.
• Experience working in a multi-tasked administrative role.
• Excellent communication and interpersonal skills.
• High degree of IT literacy (incl. MS Office suite applications).
• Effective team worker.
• Proactive and highly motivated to deliver task outcomes successfully.
• Resilient in the face of setbacks and challenges.

NatCen requirements:

• Behaviour – Have a positive attitude, willing to work with new processes. Be able to work and communicate well as part of a team or working as an individual.
• Maintain high ethical standards.
• Demonstrate knowledge and awareness of all responsibilities in relation to maintaining confidentiality with both written and oral communication.
• Actively conform to the legislative and procedural requirements in relation to the collection, management, storage and destruction of data.
• Follow the requirements of our Operating Standards, and also meet the requirements of all our ISO standards.
• Other duties which may be required from time to time.
• Complete all training assigned to you from NatCen and the Head of Logistics.
  
  

This job description may be changed from time to time at the discretion of management.

Benefits

As well as a competitive salary, an excellent working environment (including a home/office hybrid working environment), you will be working for the largest independent social research organisation in the UK. We are proud of the benefits we offer our employees which include:

• 25 days holiday (plus 8 bank holidays) and flexible working
• Generous company pension scheme
• Life insurance and health cash plan
• Cycle to Work scheme and season ticket loan
• Career development, professional subscriptions support and mentoring support from industry-leading experts.

*We reserve the right to close the advert before it's advertised closing date due to a high volume of applications.*