Logistics Administrator

Hays; Lichfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Logistics Administrator to join their dynamic team. This role offers the opportunity to work in a vibrant office environment, managing deliveries and collections while ensuring customer satisfaction. You will be responsible for tracking shipments, maintaining accurate records, and liaising with suppliers and internal teams. The ideal candidate will possess strong knowledge of road freight operations and geographical areas within the UK. If you thrive in a fast-paced environment and have a keen eye for detail, this is the perfect opportunity for you to advance your career in logistics.

Qualifications

• Experience in Road Freight and customer-facing roles is essential.
• High accuracy and attention to detail are critical for success.

Responsibilities

• Arrange deliveries and collections using approved suppliers.
• Manage shipment progress and maintain relevant records.
• Liaise with various departments and solve arising issues.

Skills

Road Freight Knowledge

Customer Service Experience

Geographical Knowledge of UK

Attention to Detail

Ability to Work Under Pressure

Self-Initiative

Tools

Microsoft Word

Microsoft Excel

Job description

Logistics Administrator

Your new company
Hays are working with a large distribution business who are looking for a Logistics Administrator on a permanent basis. This is an exciting role working as part of a busy friendly office.

Your new role
As a Logistics Administrator your role will involve:

1. Arrange deliveries and collections using approved suppliers available.
2. Book deliveries with customers.
3. Manage and maintain all relevant records.
4. Track shipment progress.
5. Ensure that consignments are routed in a cost effective way, whilst adhering to expected transit times.
6. Deal with all supplier/internal queries professionally and efficiently both on email and via telephone.
7. Use of National Suppliers Agreements and rates.
8. Arrange service upgrades.
9. Re-allocate collections and deliveries as and where needed.
10. Liaise with the warehouse team, and other departments in a polite and professional manner.
11. Solving any issues arising during the day and escalating to Warehouse Supervisor and/or First Line Manager if necessary.
12. Check all shipment documentation.
13. Reviewing the stock check and taking appropriate action.
14. Work on providing cost effective solutions to ensure customer satisfaction and continuity of service.

What you'll need to succeed

• Knowledge & experience of working in a Road Freight environment.
• Experience of working within a customer facing environment.
• Good knowledge of geographical areas within the UK.
• High level of accuracy with attention to detail.
• Ability to work under pressure and to tight deadlines.
• Ability to work effectively under own initiative.
• Competent in commercial IT packages including Word, Excel.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.