Logistics Administrator

Logistics Administrator

Monday – Friday – 09.00 – 17.30pm

Full Time

Salary is dependent on experience

We are currently recruiting for a Logistics Administrator to join our client based near Hungerford.

Purpose/Objectives of Job

Ensuring that admin support is offered and conducted for office related tasks. Ensuring tasks are completed accurately and to a high standard. Close liaison with the relevant CRM to ensure all admin related tasks are completed in a timely manner.

Responsibilities and Tasks

1. Ensuring orders are ran to the correct printing method, and ensuring these are distributed to the warehouse, either directly to workers, or to the relevant customer trays.
2. Assist Account Managers and CRMs in completing admin related tasks but are not limited to, running of stock reports, adjustments to systems etc.
3. Assisting in processing shipping labels for relevant orders where applicable.
4. Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs to them when invoicing.
5. Ensuring that orders are closed with the correct costs so that the customer is invoiced correctly at the end of the week/month.
6. Having a good knowledge of what carriers take what type of parcel. In turn effectively using the shipping calculator to determine the shipping costs.
7. Assisting team in running KPIs if required, so that Account Managers can report this back to the relevant customers/management.
8. Monitoring order volumes/flows, escalating where needed to relevant account manager/CRM in order to ensure correct staffing levels are achieved.
9. Keeping close relations with the CRM to ensure all daily/weekly/month tasks are completed.
10. Assist in running charge sheets and the use of chess outputs to assist Account Managers when they are invoicing at week/month end.
11. Have the ability to work to a high standard consistently, and escalate if they are not going to complete a task in a timely manner.
12. Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks.
13. Attend team meetings internally where required to ensure you are up to date on the latest company information.
14. Answer the phone when calls are transferred through via reception, when reception is on leave.
15. Answer the phone to outside calls.

Person Specification

1. Good organisation skills.
2. Reliable.
3. Process driven.
4. Have good communication skills.
5. Articulate and numerate.
6. Competent in the use of Windows Office Packages.
7. Previous office experience is essential.
8. Ability to work within a team, as well as individually.