Logistics Administrator

Aspion; England; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading company in logistics is seeking a Logistics Administrator to join their Brighton team. The entry-level role involves coordinating shipments and handling customer orders within an international supply chain. Full training will be provided, making this a great opportunity for those looking to start a career in logistics.

Benefits

28 Days holiday inclusive of bank holidays

Holiday loyalty scheme

Medical cash plan

Critical illness cover & Life assurance

Wellbeing programmes

Employee Assistance Programme

Pension scheme

Cycle to work scheme

Qualifications

• Experience in logistics or shipping industry is desirable.
• Must have excellent communication and customer service skills.
• Knowledge of air, sea, and road freight processes beneficial.

Responsibilities

• Process customer orders and coordinate shipments from Europe to West Africa.
• Prepare export documentation and maintain logistics records.
• Respond to customer queries and resolve shipping issues.

Skills

Attention to detail

Customer service

Communication

IT skills

Organisational skills

Ability to work under pressure

Tools

Microsoft Excel

Job description

Logistics Administrator

Brighton & Hove

GBP26,000 – GBP28,000

Monday to Friday, 8am – 4pm, 37.5 hours per week (flexibility offered)

We are currently seeking a skilled and experienced Logistics Administrator to join our dynamic team based in Brighton. This is an exciting entry-level role that supports the coordination of port handling and mining machinery, along with spare parts, from Europe to a wide range of destinations across West Africa.

The role offers a chance to work within an international supply chain, where every day is different, and there is real scope to learn and grow. Full training will be provided, making this a perfect opportunity for someone with the right attitude and strong organisational skills who is looking to build a career in logistics.

The Benefits:

• 28 Days holiday inclusive of bank holidays
• Holiday loyalty scheme (increasing to an extra 5 days holiday)
• Medical cash plan
• Critical illness cover & Life assurance
• Wellbeing programmes including WeCare, financial/legal wellbeing support, and mental health resources
• Employee Assistance Programme
• Pension scheme via salary sacrifice
• Cycle to work scheme

The Candidate:

• Knowledge of air, sea, and road freight processes is highly beneficial.
• Previous experience within a fast-paced logistics and shipping operation is highly desirable.
• Strong IT skills, particularly in Microsoft Excel.
• Excellent communication skills, both verbal and written.
• Ability to manage and prioritise a varied workload.
• A flexible, proactive attitude and the confidence to work independently after training.
• A high attention to detail is essential.
• Must be resilient and have strong customer service skills.
• Strong administrative skills.
• Ability to work under pressure and to deadlines.
• An interest in supply chain/logistics.
• Knowledge of West African geography is desirable.
• Any foreign language skills are desirable.

Duties and Responsibilities:

• Process customer orders accurately from initial receipt to final dispatch.
• Coordinate shipments from Europe to West Africa with suppliers and freight partners.
• Prepare and check export documentation for compliance and accuracy.
• Send weekly shipment updates to key customers.
• Respond promptly to customer and internal queries.
• Identify and resolve shipping or supply chain issues.
• Escalate complex problems to the Unit Manager when needed.
• Maintain clear and accurate logistics records in internal systems.
• Collaborate with team members and other departments to meet deadlines.
• Ensure every customer receives excellent customer service.
• Keep all customers informed of any failed services or significant delays.

If you have logistics experience and would like to be considered for this opportunity, please apply via the link.

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