Logistics Account & Partnerships Leader

Jacobs Douwe Egberts; Maidenhead; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

JDE Peet’s is seeking a commercially minded Logistics Account Manager to manage warehousing and distribution operations, drive service excellence, and lead cost-optimisation across the supply chain.

You will partner with LSPs, internal teams and customers to develop and implement best-in-class logistics solutions that improve service levels and efficiency. This role offers growth and visible impact across a dynamic, matrix environment.

Qualifications

• Proven experience managing third-party logistics providers across warehousing and/or distribution operations.
• Strong project management capability, with experience leading multiple initiatives simultaneously.
• Experience delivering operational improvements and driving measurable business results.
• Excellent stakeholder management skills with the ability to influence at all levels, both internally and externally.
• Strong analytical and problem-solving abilities, with a structured approach to root cause analysis and decision-making.
• Excellent communication and presentation skills.

Responsibilities

• Act as the primary operational contact for our Logistics Service Providers (LSPs), building strong, collaborative relationships that drive performance and accountability.
• Lead daily, weekly and monthly operational reviews, monitoring KPIs and ensuring service excellence across warehousing and distribution activities.
• Drive continuous improvement initiatives, identifying opportunities to optimise processes, reduce costs and improve customer outcomes.
• Conduct root cause analysis on operational issues and translate findings into sustainable improvements.
• Support the delivery of critical Supply Chain KPIs, including service levels, forecast accuracy and cost performance.
• Partner closely with Customer Service, Supply Chain and Commercial teams to develop best-in-class logistics solutions.
• Coaching & collaboration across the team to share best practice and drive a culture of continuous learning.

Skills

Stakeholder management

Project management

Analytical thinking

Problem solving

Communication skills

Education

Degree qualified or equivalent

Tools

SAP

Advanced Excel

Job description

JDE Peet’s is seeking a commercially minded Logistics Account Manager to manage warehousing and distribution operations, drive service excellence, and lead cost-optimisation across the supply chain.

You will partner with LSPs, internal teams and customers to develop and implement best-in-class logistics solutions that improve service levels and efficiency. This role offers growth and visible impact across a dynamic, matrix environment.