Logistic Support Services Manager

Sodexo; Colchester; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading company in services that improve Quality of Life seeks a Logistic Support Services Manager at Merville Barracks. This role involves overseeing service delivery, ensuring client satisfaction, and managing budgets, while also contributing to the growth of the service. The successful candidate will exhibit strong leadership, communication skills, and a solid understanding of logistics operations.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

Virtual GP & lifestyle rewards

Family discounts

Retirement plans and financial tools

Cycle to Work & volunteering days

Qualifications

• Experience in logistics or warehouse distribution management.
• Strong leadership, communication, and decision-making skills.
• Attention to detail and strong adherence to standards.

Responsibilities

• Plan and manage service delivery within the Logistics Support Unit.
• Ensure compliance with health and safety standards.
• Manage budgets and monitor performance targets.

Skills

Management experience in logistics

Leadership and people management skills

Strong communication skills

Knowledge of Health, Safety, and Welfare management

Analytical problem-solving skills

Proficiency in MS Office

Education

Health and Safety qualification (IOSH managing safely)

Job description

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Job Introduction

• 40 hours per week
• Monday - Friday - 7.30 - 16.00
• £28,800 - £30,800 per annum
• Sodexo rewards and benefits

About Sodexo

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.

Sodexo is a global leader in services that improve Quality of Life. We're looking for an experienced Logistic Support Services Manager at Merville Barracks to oversee service delivery within our Logistics Support Unit, ensuring excellent performance, client satisfaction, and budgetary control.

Key Responsibilities

• Plan, organize, and manage the delivery of all services within the Logistics Support Unit, ensuring service standards outlined in SLAs, KPIs, and contractual terms are met, maintained, and improved.
• Ensure effective delivery of contracted outputs through Sodexo and MOD IT systems.
• Contribute to service growth to meet client and commercial expectations while maintaining strict budgetary control.
• Manage performance of direct reports, including PDRs, staff absence, and performance issues.
• Oversee health and safety management of building D11, ensuring MOD compliance and promoting a "Zero Harm" culture.
• Act as Subject Matter Expert for accounting systems (Planet, PFI, Kronos) and manage daily operational tasks.
• Maintain strong relationships with clients and customers.
• Coordinate with other department managers for smooth service delivery.
• Manage budgets and monitor performance targets, including gross margin and audits.
• Provide holiday/weekend cover as duty manager and support team learning and development.

Candidate Profile

Essential Skills and Experience:

• Management experience in logistics, supply management, or warehouse distribution.
• Experience in warehouse environment management or FM service industry.
• Leadership and people management skills, including HR procedures.
• Strong communication skills, both verbal and written.
• Knowledge of Health, Safety, and Welfare management.
• Decision-making ability and initiative.
• Proficiency in MS Office.
• Attention to detail and standards adherence.
• Analytical problem-solving skills.

Desirable:

• Previous management experience in similar roles.
• Health and Safety qualification (IOSH managing safely).
• Technical skills in contract administration and transport (Soft FM).
• Experience managing client relationships within contracts.
• Proven team leadership and development skills.

What We Offer

Working with Sodexo offers more than a job; it's a chance to be part of something greater. We value you for who you are, support your well-being, and provide opportunities for growth. Our benefits include:

• Mental health & wellbeing support
• Employee Assistance Programme
• Virtual GP & lifestyle rewards
• Family discounts
• Retirement plans and financial tools
• Cycle to Work & volunteering days

Ready to be part of something greater? Apply today!