Logistic Controller

Pankufood; Acton; On-site; GBP 35,000 - 52,000; Full time

Job summary

Taiko is seeking an experienced Logistics professional to own import/export activity, ensure regulatory compliance, and manage relationships with freight forwarders and customs agents. You will work with ERP/WMS data and Excel to optimize delivery performance.

The role focuses on coordinating logistics from supplier to production to customer, driving efficiency, and supporting peak periods and product launches across UK/EU operations.

Qualifications

• Proven experience in logistics, import/export or supply chain.
• Strong knowledge of international trade, customs compliance and Incoterms.
• Experience managing freight forwarders, 3PLs and logistics partners.
• Comfortable working with ERP/WMS systems and data (Excel skills essential).
• A natural problem-solver with strong organisational and negotiation skills.
• Confident communicating and influencing across teams and stakeholders.

Responsibilities

• Own all import and export activity — documentation, compliance, freight and delivery.
• Ensure shipments meet UK, EU and international trade and food safety regulations.
• Build strong relationships with freight forwarders, hauliers and customs agents.
• Monitor shipments, troubleshoot delays and keep everything moving.
• Oversee the flow of goods from supplier to production and factory to customer.
• Track and drive performance through KPIs (delivery, cost, turnaround, inventory).
• Support peak periods, product launches and promotional planning.

Skills

Logistics

Trade compliance

Freight management

ERP/WMS data

Excel

Problem solving

Stakeholder communication

Lean/Six Sigma

Tools

ERP/WMS systems

Job description

We’re Taiko — the people behind some of the UK’s most innovative Sushi, Food to Go and Prepared Meals.

Since 1997, we’ve been shaking things up, launching more first-to-market sushi and food-to-go products than anyone else in the UK. You’ll find us supplying Tesco, Waitrose, Sainsbury’s and more — but we still think and move like a challenger brand.

Fast paced. Always evolving. Never standing still.

About You

You’re someone who takes ownership and makes things happen:

• Proven experience in logistics, import/export or supply chain (FMCG or food manufacturing is a big plus)
• Strong knowledge of international trade, customs compliance and Incoterms
• Experience managing freight forwarders, 3PLs and logistics partners
• Comfortable working with ERP/WMS systems and data (Excel skills essential)
• A natural problem-solver with strong organisational and negotiation skills
• Confident communicating and influencing across teams and stakeholders
• A continuous improvement mindset (Lean / Six Sigma experience is a bonus)

Key Responsibilities

Imports & Exports

• Own all import and export activity — documentation, compliance, freight and delivery
• Ensure shipments meet UK, EU and international trade and food safety regulations
• Build strong relationships with freight forwarders, hauliers and customs agents
• Monitor shipments, troubleshoot delays and keep everything moving

Logistics & Warehouse Operations

• Oversee the flow of goods from supplier to production and factory to customer
• Work closely with warehouse teams to improve stock accuracy and efficiency
• Track and drive performance through KPIs (delivery, cost, turnaround, inventory)
• Support peak periods, product launches and promotional planning

Lead initiatives to streamline processes, reduce waste and improve performance

Use data to identify opportunities and drive smarter ways of working

Collaborate with Supply Chain, Production, Procurement and Quality teams

Deliver clear reporting and insights to support business decisions

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Think like an owner. Be passionate. Speak openly. Move fast, together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...