Lodgement Co-ordinator (Retrofit)

Novus Property Solutions; Warrington; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company pension scheme

27 days holiday plus Bank Holidays

Discounted healthcare

Taste card and lifestyle discounts

Job summary

Novus Property Solutions is seeking a Lodgement Co-ordinator (Retrofit) to join our Warrington office on a hybrid basis. You will support contract and site managers by setting up property folders in SharePoint, collating documentation, and ensuring timely handover packs and funding documentation are in place.

You'll work in a fast-paced team, managing multiple documents per property with strong organisation, communication and IT skills, supported by comprehensive onboarding and a values-led,

Qualifications

• Excellent organisation and methodical approach with strong time management.
• Clear written and verbal communication with internal teams and clients.
• Good computer skills, adaptability to in-house systems, and willingness to learn.
• Supportive team player focused on accuracy and meeting deadlines.

Responsibilities

• Set up property folders on SharePoint and collate documentation for contracts.
• Assist contract and onsite teams with smooth handovers of completed properties.
• Record and report information from internal and external communications.
• Ensure contract data and reports are accurate and delivered on time.
• Coordinate with site teams to obtain necessary certifications for each property.
• Handle client and customer queries professionally and efficiently.
• Support management to meet business needs and uphold professional image.

Skills

Organisation

Time management

Communication

Documentation

Teamwork

Tools

SharePoint

Microsoft Office

Job description

Lodgement Co-ordinator (Retrofit)

Base location: Warrington office – hybrid working minimum 3 days office, typical hours Monday to Friday 37.5 - 8.30am - 5.00pm

Our Co-ordinators are the core and heart of our operational teams, through your great communication and efficient planning you will provide an essential support to the operational office, supporting our Contract and Site Managers to focus on the day to day delivery for our clients and customers. Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.

Working closely with the Lodgement and operational teams you will provide administrative support in the preparation of handover packs, once planned refurbishments to tenanted social housing properties have taken place. Ensuring all relevant documentation and certification is in place to ensure we meet funding guidelines. This role needs an organised, methodical thinker with excellent time management skills as could be handling up to 50 documents per property.

What’s in it for you?

• Attractive salary & benefits to suit you
• 27 Days Hols & BH – option to buy or sell holidays
• Company pension scheme
• We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more.

An outline of your responsibility as an Lodgement Co-ordinator

• Set up property folders on Sharepoint and collate/chase all documentation relating to the contract via Operations teams or Sub Contractors
• Supporting the contract and onsite team to ensure a smooth transition and handover of completed properties
• Deal with internal and external communications and record and or report information as necessary
• Ensure all necessary contract data, documentation and reports are accurate and produced on time
• Ensure all information written and verbal is legible accurate and recorded or passed onto the appropriate person on time
• Time management and organisational skills are critical to meet funding deadlines,
• Team Player as lots or coordination between site teams to gain the appropriate certifications per property
• Deal with Client / Customer queries and or communications professionally and efficiently.
• Support Management in meeting the business needs
• Ensure appearances and actions are professional and reflect the business image

About You

As an Co-ordinator you will need to be highly organised, methodical and have confidence to communicate both verbally and in writing. A good level of computer skills is key, a lot of what you will be doing is centered around our inhouse computer systems, of course we will provide the training on our system, as part of your initial onboarding experience. Speaking of which we will dedicate the time throughout your first week with a great induction and onboarding plan to upskill you on our processes and procedures however, we are always open to new ideas and efficiencies so welcome your input as your make this role your own.

A Little Bit About Us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.