Lodge Porter

Gill Cooke Personnel Ltd T/A The Recruitment Group; Oxford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

26 days' holiday

Pension

Onsite parking

Uniform

Optional paid overtime

Job summary

Lodge Porter role at an established Oxford organisation. You will be the first point of contact for visitors, students and guests, providing excellent customer service while also helping to maintain the security and safety of the site.

The role includes monitoring CCTV, managing keys and access cards, patrolling the grounds and handling deliveries, with duties extending to emergency responses and out-of-hours issues. An SIA licence is required or undertaken at company expense.

Qualifications

• Reliable, well-presented with confident communication
• Good IT skills and a strong customer service approach
• Willingness to undertake SIA licence if not held

Responsibilities

• Welcoming visitors and dealing with enquiries
• Monitoring CCTV and site security
• Managing keys, access cards and visitor parking
• Patrolling the grounds and responding to incidents
• Supporting with deliveries, room set-ups and general porter duties
• Acting as a point of contact for emergencies and out-of-hours issues

Skills

Customer service

IT skills

People communication

Tools

CCTV monitoring

Key/Access control

Job description

Lodge Porter

We're recruiting for a Lodge Porter to join a busy and welcoming team based at an established Oxford organisation.

Working from the Lodge, you'll be the first point of contact for visitors, students and guests, providing excellent customer service while also helping to maintain the security and safety of the site.

The role will include:

• Welcoming visitors and dealing with enquiries
• Monitoring CCTV and site security
• Managing keys, access cards and visitor parking
• Patrolling the grounds and responding to incidents
• Supporting with deliveries, room set-ups and general porter duties
• Acting as a point of contact for emergencies and out-of-hours issues

We're looking for someone who is reliable, well-presented and confident communicating with people, with good IT skills and a strong customer service approach.

An SIA licence is required for the role, but if you don't currently hold one, you must be willing to undertake the licence - fully funded by the company.

Hours: 6.30am-6.30pm, 4 days on / 4 days off, including weekends and bank holidays.

Benefits: 26 days' holiday, pension, onsite parking, uniform and optional paid overtime.

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