Lodge Manager - Mitton Lodge, Stourport

Churchill Estates Management Ltd; Stourport-on-Severn; On-site; GBP 23,000 - 28,000; Full time

Job summary

Churchill Estates Management is seeking a Lodge Manager for its retirement development in Stourport-on-Severn. The role involves a mix of property management, customer service, and administrative duties, ensuring a positive living experience for residents. Candidates should have strong customer service skills and management experience in related fields.

Benefits

24 days annual holiday plus Bank Holidays

A day off on your birthday

Life Assurance

Eye Care reimbursement

Professional development and qualifications

Thorough induction and ongoing training

Rewarding work

Qualifications

• Experience in retirement living, social housing, or health & social care sectors preferred.
• Outgoing personality and strong initiative are essential.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Manage contractors and property maintenance.
• Organize activities for residents and ensure health and safety checks.
• Liaise with customers, contractors, and suppliers.

Skills

Customer Service

Administrative Skills

Proficiency in Microsoft Office

Job description

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Client:

Location:

Stourport-on-Severn, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

213017716b93

Job Views:

53

Posted:

24.06.2025

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Job Description:

• Salary:£23,500 per annum, plus excellent benefits
• Hours:Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

About the role

Churchill Estates Management is offering an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This role involves organising activities, co-ordinating the development, managing contractors, completing health and safety checks, and more.

Reporting to the Area Manager, you’ll manage property maintenance and provide excellent service to Owners. You’ll be the on-site point of contact, liaising with customers, contractors, suppliers, and Churchill colleagues.

This role is crucial to the success of the Lodge and the enjoyment of Owners, offering a rewarding experience.

About you

You should have a passion for customer service, an outgoing personality, and the ability to act with sensitivity and diplomacy. You need to be efficient, assertive, and able to work independently using your initiative. Strong administrative and computer skills, including proficiency in Microsoft Office and Outlook, are essential.

This position is suitable for candidates with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves working front-of-house and focuses on delivering first-class customer service.

How you’ll be rewarded

• 24 days annual holiday plus Bank Holidays
• A day off on your birthday
• Life Assurance
• Eye Care reimbursement
• Professional development and qualifications
• Thorough induction and ongoing training
• Rewarding work

About us

Churchill Estates Management is a progressive managing agent overseeing over 200 developments nationwide, managing more than 8,000 apartments and serving over 10,000 retired people.

We are growing rapidly with ambitious plans for the future. Join our professional, award-winning, customer-focused team.

Our Company Values TORCH: Trust, Openness, Respect, Communication, Honesty

We seek the best people to join us and embody our values. If you want to be part of our success story, apply today.

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