Location Support Representative

-; London; On-site; GBP 60,000 - 80,000; Full time

Job description

In this role, the Location Support Representative will work extensively with the Theale office in the UK - onsite position.

The post holder will be responsible for the execution of Location Support tasks to support the functional activity within NI| Emerson, contributing to the success of the organization.

In this Role, Your Responsibilities Will Be:

• Provide general administrative support mainly in the UK, reporting to the Regional Location Support Manager.
• Ensure smooth day-to-day operations of the office and act as a business partner and key connector to site leaders to build and maintain a strong employee community and office culture, focused on engagement, site-wide activities, and efficient site function.
• Front office management - meet and greet visitors in the office, acting as point of contact and handling their queries.
• Handle emails, parcels, and packages.
• Manage shipments, ensuring Trade Compliance processes are adhered to.
• Support travel with ground transportation for visitors in the UK.
• Responsible for supporting our sites to maintain a healthy, safe, and hygienic office work environment.
• Procurement of office consumables and supplies, upkeep requirements, and inventory management.
• Overall coordination and negotiation with all service providing vendors.
• Point of contact with building management for landlord, NI|Emerson representative at residence meetings (where required), maintenance, repairs, and services.
• Update Policies and Guidelines that help provide clarity to services provided.
• Work closely with the services and finance teams to ensure timely production of purchase orders and processing of invoices/payments.
• Maintain physical or electronic filing systems for contracts and documentation.
• Customer and services operations including ensuring a consistent and effective response to customers' needs.
• Organization and management of inbound and outbound shipments from various sites.
• Support for internal meetings and events and back-up for global meetings and appointments.

Who You Are:

You acquire data from multiple and diverse sources when solving problems and build and deliver solutions that meet customer expectations. You adjust communication to fit the audience and the message.

For This Role, You Will Need:

• Good business communication skills both verbal and written in English.
• Basic Microsoft Office knowledge.
• Be an exemplar of our values including constant respect for people, honesty, integrity, and dedication to serving customers, and commitment to innovation and continuous improvement.
• Ability to work independently, show good judgment and initiative in a fast-paced complex business environment.
• Possess strong customer service skills and customer service focus, confidence dealing with people over the phone and in person.
• Enjoy taking on challenges and solving problems.
• Be thorough in adhering to instructions.
• Excellent time management, ability to multi-task, and prioritize your workload.

Preferred Qualifications that Set You Apart:

• Knowledge of any other language.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing.