Localization Assistant, Digital Commerce EMEA & LATAM

Ralph Lauren; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A global leader in luxury lifestyle products seeks a Localization Assistant in London. The successful candidate will oversee translation projects, ensuring consistency and quality while supporting internal stakeholders and external linguists. A passion for languages and experience in retail or ecommerce is advantageous.

Qualifications

• Experience in translation or localization project management is preferable.
• Fluency in English with a second language desired.
• Strong communication skills in English required.

Responsibilities

• Manage regular translation projects to ensure timely delivery.
• Support linguists by providing necessary project context and guidelines.
• Maintain translation tools, style guides, and glossaries.

Skills

Communication

Project Management

Translation

Cultural Exchange

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

The localization assistant supports on daily and regular translation projects for product descriptions, content campaigns, and adhoc marketing requests.

Using their understanding of the translation and localization best practices they will ensure external language providers have all the information required to deliver high quality copy within the agreed timelines for the business.

In the role, they will consistently develop their understanding of the RL brand and localization needs of various internal stakeholders to enable them to make and implement improvements to the localization strategies in place.

Primary Responsibilities

• Manage regular translation project to ensure delivery on time against SLA.
• Support linguists by providing context, project information and brand guidelines to support quality.
• Maintain established translation tools, workflow, style guides, glossaries for a clear and consistent approach to translation.
• Review source content briefed in by internal stakeholders and clarify any points that may prove a challenge for localization
• Remain up to date with planned campaigns and enhancements to the RL experience and ensure linguists, external agency, and wider localization team are briefed in to ensure appropriate resourcing.
  
  

KPIS

• Percentage of products available – can the merchandising team push products live on the site? Goal is 100%
• Time to get products and campaigns live - against word count based SLAs agreed with vendor and with internal teams
• Quality – is copy in line with brand voice guidelines and if so, do these need updating/amending to ensure local relevancy at all times
  
  

Experience, Skills & Knowledge

Experience of translation or localization project management considered a strong advantage.

Fluent in English with a second language desired.

Strong communication skills in English are a must.

Above all a passion for and curiosity in all things language, translation and cultural exchange.

Experience in Fashion/Retail/Ecommerce also an advantage.