Locality Manager (AKIN to Deputy Operations Manager) - Transitions Team

Heart of England Mencap; Stratford-upon-Avon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Locality Manager to lead care services that empower individuals with learning disabilities. In this rewarding role, you will support service managers and ensure high-quality care that promotes independence and dignity. Your leadership will be crucial in managing staff and making impactful decisions for vulnerable individuals. Join a passionate team dedicated to making a difference in people's lives, with extensive training and development opportunities. This is a fantastic chance to thrive in a fulfilling career while contributing to a meaningful cause.

Benefits

Extensive training and development

28 days' annual leave

Access to 24-hour Employee Assistance Scheme

Discount card for retailers

Employee 'Refer a Friend' scheme

Long service awards

Sick pay

Life assurance scheme

Staff recognition awards

Flexible shifts

Qualifications

• Minimum 2 years experience as a service manager in care.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead management of care services, ensuring dignity and respect.
• Accountable for meeting standards set by regulators.

Skills

Leadership Skills

Effective communication

Planning and Organising

Health & Safety

Managing customer information

Education

Experience as a service manager

Health and social care diplomas

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Here at Heart of England Mencap, we enable people with learning disabilities to lead fulfilling lives, allowing them to thrive and do, be, and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

Do you want a rewarding career in care where you can really make a difference every day?

We are looking for a Locality Manager, which is essentially a deputy for our Operations Manager. The ideal candidate will have experience and knowledge of being a service manager for at least 2 years to ensure they can support our service managers effectively. You will need to be a driver, be flexible and adaptable under pressure, and most of all, have care and compassion for our customers to ensure they live their best life!

Reports To: Operations Manager

Direct reports: Service Managers

Purpose of the job:

As a Locality Manager, you will lead the management of specific services, ensuring our care and support services focus on the rights of customers, enabling them to lead a fulfilling life, promoting independence, choice, inclusion, and ensuring care is delivered with dignity and respect at the heart of what we do.

With overall accountability for ensuring the service meets all standards set by the regulator (CQC) and other recognised bodies, as well as locally determined performance targets, the Locality Manager is responsible for the delivery of high-quality services.

You will ensure that, as a Locality Manager, you will manage services and staff and make decisions to effectively support vulnerable people with a broad range of needs. You will be responsible for promoting individualised options for the care provision we deliver and ensure adults at risk are protected in their everyday life.

Key duties and responsibilities:

1. Planning and Organising
2. Effective communication
3. Managing customer information
4. Reporting - CQC Requirements
5. CPD
6. Leadership Skills
7. Policies and Procedures - Compliance
8. Health & Safety
9. Budgets
10. Resourcing Planning

If you are looking for variety, want to work with passionate people, have a resilient nature, and are great at communication, we would love to hear from you!

In our latest inspection, we were rated GOOD by CQC!

If you are Honest, Effective, Aspirational, Respectful, and Trustworthy, you're our kind of person.

Alongside being part of something amazing, our employee benefits include:

• Extensive training and development - we will support with health and social care diplomas together with the care certificate
• 28 days' annual leave (inclusive of bank holidays) rising to 33 days after 5 years
• Access to 24-hour Employee Assistance Scheme and trained mental health first aiders
• Discount card for high street and online retailers
• Employee 'Refer a Friend' scheme
• Long service awards
• Sick pay
• Life assurance scheme
• Staff recognition awards
• Work mobile
• Mileage rates
• Enhanced pay for Bank Holiday and certain shifts
• Flexible shifts
• Company pension