Locality Business Support Officer

Venn Group; Loughborough; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A service provider is seeking a highly organised Business Support Team Leader for maternity cover in Loughborough. The role involves line management, supporting inspections, and effective business support. Candidates should have strong organisational and communication skills, as well as experience in a busy environment. This position offers a hybrid work model, balancing office and home work.

Qualifications

• Strong line management and organisational skills.
• Experience in supporting inspections and deadlines.
• Proactive and detail-oriented with IT skills.

Responsibilities

• Line managing staff and overseeing workloads.
• Preparing for inspections and managing office needs.
• Organising staff training and developing systems.

Skills

Line management

Organisational skills

Data reporting

Communication skills

Job description

Business Support Team Leader (Maternity Cover)
Location: Regent Street Office, Loughborough (Hybrid: 2–3 days office / 2–3 days home)
Hours: Full-time, 37 hours per week (39 weeks)
Contract: Maternity Cover

We are looking for a highly organised and motivated Business Support Team Leader to join our service on a maternity cover basis. This is a varied role that will involve managing staff, supporting inspections, overseeing office requirements, and ensuring smooth and effective business support across the service.

Key responsibilities include:

• Line managing staff, including supervision, absence management, APR meetings and performance reviews.

• Prioritising and organising workloads, ensuring cover during staff absences.

• Supporting Business Support Officers with system templates, processes, and service improvements.

• Preparing for Ofsted and other inspections.

• Managing day-to-day office needs (stationery, equipment, supplies).

• Collecting, compiling, and presenting data; supporting data cleansing.

• Organising and delivering staff training and developing guidance materials.

• Developing and maintaining effective administrative systems and IT processes.

• Ensuring building and security requirements are monitored and reported.

• Overseeing minute-taking at meetings and maintaining confidentiality.

• Managing financial processes (PCard transactions, imprest payments, purchase orders).

• Supporting allocation meetings and updating Synergy (database).

About you:

• Strong line management and organisational skills.

• Confident in supporting inspections and working to deadlines.

• Proactive, detail-oriented, and able to adapt in a busy environment.

• Good communicator, with experience working across teams.

• IT literate with strong data and reporting skills.

If you are an experienced administrator or team leader who thrives in a busy and varied role, we would love to hear from you.