Localisation Vendor Management Associate

Huntress - Key Accounts; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A forward-thinking company is seeking a Localisation Vendor Management Associate for a 6-month hybrid role in London. This position involves managing vendor relationships, coordinating communications, and ensuring effective vendor performance. Ideal candidates will have 3-5 years of experience in localization or project management, strong communication skills, and knowledge of web technologies. Join a diverse and inclusive team where your contributions will enhance the vendor experience and streamline processes. If you're passionate about localization and vendor management, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in localization, vendor, or project management.
• Strong communication skills and ability to manage multiple projects.

Responsibilities

• Coordinate communications and reporting to vendors.
• Monitor vendor performance and identify risks.
• Collaborate with teams to ensure localization needs are met.

Skills

Localization Management

Vendor Management

Project Management

Communication Skills

Web Technologies (PHP, XHTML, CSS, JavaScript)

Data Analytics

Proficiency in Additional Languages

Education

BA/BS in a Technical Discipline

Job description

Localisation Vendor Management Associate - 6 Months - London/Hybrid - £32-£37 per hour PAYE

A global technology company is seeking an experienced Localisation Vendor Management Associate to join their team on an initial 6-month assignment.

Responsibilities:

1. Prepare and coordinate regular communications and reporting to vendors.
2. Act as the point of contact for vendor management regarding operational issues.
3. Liaise with Project Coordinators to address specific vendor issues.
4. Track vendor linguistic capacity weekly.
5. Coordinate approvals for retainers and weekend/holiday requests with vendors.
6. Summarize vendor issue trends for cross-functional review.
7. Support the management and enhancement of 'vendor experience'.
8. Assist in establishing and monitoring vendor ramp-up plans.
9. Work with LMs and LPMs to set up and manage vendor Workplace groups.
10. Serve as Vendor Management Point of Contact in each group.
11. Schedule and monitor vendor training sessions.
12. Maintain a database of vendors and resources.
13. Support the creation and maintenance of process documentation.
14. Communicate with external localization vendors effectively.
15. Ensure external resources are provisioned on internal systems per company policy.
16. Monitor vendor performance, identify risks, and escalate issues.
17. Manage vendor testing, probation, and localization schedules.
18. Track and prioritize issues affecting vendor operations.
19. Analyze production issues and recommend solutions.
20. Collaborate with cross-functional teams to ensure localization needs are met.
21. Maintain records of vendor training completion.
22. Identify opportunities for process improvement.

Skills and Experience:

1. 3-5 years of experience in localization, vendor, or project management.
2. BA/BS in a technical discipline or equivalent experience.
3. Strong communication skills.
4. Ability to manage multiple projects under pressure.
5. Knowledge of web technologies such as PHP, XHTML, CSS, JavaScript, and accessibility.
6. Proficiency in additional languages beyond English.
7. Experience with data analytics and visualization.

Huntress Search Ltd acts as a Recruitment Agency for permanent roles and as a Recruitment Business for temporary roles.

We are committed to diversity and inclusion, ensuring equal opportunity for all applicants regardless of race, sexual orientation, disability, age, or gender. We encourage applications from candidates of all backgrounds and will accommodate necessary measures to ensure a fair process.

Note: Only candidates with the right to work in the UK will be considered.