Local Healthwatch Communications Manager

Public Voice CIC; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Public Voice CIC is seeking a motivated individual to coordinate content and communications across various channels for local Healthwatch services. The role involves creating engaging content, managing newsletters, supporting events, and ensuring inclusivity in all activities. Ideal candidates will possess strong organizational and creative skills, along with a commitment to the values of Healthwatch.

Qualifications

• Experience in content creation and coordination.
• Familiarity with Mailchimp and social media management.

Responsibilities

• Coordinate content and communications with local Healthwatch teams.
• Manage newsletters and maintain websites.
• Support events and provide data for reports.

Skills

Creativity

Problem Solving

Organization

Detail-oriented

Job description

Main Duties

1. Content Coordination and Creation: Regularly coordinate with local Healthwatch teams to identify topics for content and communications. Create and manage a schedule of content across all communication channels for all Public Voices local Healthwatch services. Regularly create and post social media content to ensure outputs are timely, consistent, and regular. Research and write news articles, keeping up to date with relevant health and care news stories and national Healthwatch campaigns.
2. Information Sourcing and Campaign Management: Source relevant news and information for websites and newsletters. Manage, create, and send Mailchimp newsletters and campaigns. Maintain local Healthwatch websites, ensuring content is accurate, accessible, and on brand.
3. Event Support and Data Reporting: Support local Healthwatch teams in planning, publicizing, and running online and in-person events, including handling registrations and providing tech support for webinars. Provide data on communication activities and KPIs to support monitoring reports to commissioners.
4. Marketing and Strategy Support: Assist in planning ad hoc marketing or engagement activities, such as designing and distributing materials for projects or campaigns. Collaborate with the Strategic Communications Director to support the creation and delivery of wider communications and content strategies.
5. Representation and Inclusion: Represent Public Voice and/or local Healthwatch in stakeholder meetings and forums. Ensure activities consider diversity and inclusion of each borough's population.
6. Relationship Building and Additional Duties: Build collaborative relationships with statutory and voluntary sector agencies. Undertake any other reasonable duties as required.

Values and Behaviours

• Support the values and aims of Healthwatch and Public Voice.
• Work collaboratively and diplomatically, building effective relationships with stakeholders.
• Approach tasks with creativity and problem-solving skills.
• Be organized and detail-oriented.