Local Authority Support Administrator (15933a)

TN United Kingdom; Sidcup; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an established industry player as a Local Authority Support Administrator in Sidcup, where you will play a vital role in supporting local governance. This position offers a unique opportunity to engage with relevant legislation while ensuring smooth back-office operations. With a focus on teamwork and community values, you will enjoy a supportive work environment that prioritizes your well-being. Benefit from recognition schemes and access to mental health support, all while making a meaningful impact in your community. If you're ready to take on a challenging yet rewarding role, we encourage you to apply today!

Benefits

Access to advanced / early pay scheme

Free uniform & equipment

Colleague CARE Platform

Community social value days

Weekly recognition and reward scheme

Refer a friend monetary scheme

Death in Service Insurance Scheme

Qualifications

• Proficiency in Excel and Word is essential for this role.
• Strong organizational and time management skills are crucial.

Responsibilities

• Follow best-in-class administration procedures and meet KPIs.
• Deal with representations from external stakeholders regarding the service.

Skills

Excel

Word

Written Communication

Verbal Communication

Organizational Skills

Time Management

Adaptability

Education

Customer Service Experience

Administration Experience

Job description

Social network you want to login/join with:

Local Authority Support Administrator (15933a), Sidcup

Client:

Kingdom Services Group Ltd

Location:

Sidcup, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cca76f323456

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Kingdom Local Authority Support (Kingdom) is currently recruiting an Environmental Enforcement Administrator in our Sidcup Office, DA14 area.

Working for Kingdom Local Authority Support, you will gain knowledge of relevant legislation, including the Environmental Protection Act 1990, Anti-Social Behaviour Crime and Policing Act 2014, London Local Authorities Act 1990, and other applicable laws used by our teams at the Council.

You will implement robust back-office administration and support for the Local Authority Support (LAS) division and its management team.

Hours: On average 37.5 hours per week, 8-hour shifts, Monday to Friday, 09:00am - 17:00pm.

What's in it for you?

• Access to advanced / early pay scheme.
• Free uniform & equipment (job role applicable).
• Colleague CARE Platform - links to benefits, mental health & wellbeing support, and more.
• Community social value days (at Line Managers' discretion and in line with CSVD policy).
• Weekly recognition and reward scheme.
• Refer a friend monetary scheme (terms and conditions apply).
• Award-winning team and supportive work environment.
• Death in Service Insurance Scheme.

Responsibilities:

Below is not an exhaustive list; other reasonable and fair tasks relevant to the role may be added:

• Follow best-in-class administration procedures, meeting KPIs.
• Deal with representations from external stakeholders, including clients and the public, regarding the service.
• Work closely with customer service and operations teams regarding complaints.
• Produce and quality assure prosecution files.
• Quality assure Fixed Penalty Notices.
• Assist and support administration on other sites as required.
• Support and action queries/issues raised by management and Team Leaders.
• Meet company expectations and maintain standards.
• Comply with Data Protection policies and processes related to site administration.

Skill requirements:

• Proficiency in Excel and Word.
• Hardworking, disciplined, adaptable, with a 'can do' attitude and strategic outlook.
• Strong written and verbal communication skills at various business levels.
• Excellent organizational, planning, and time management skills with attention to detail.
• Ability to prioritize tasks and meet deadlines efficiently.
• Proactive learner willing to acquire new skills and responsibilities.
• Knowledge of relevant legislation, including the Environmental Protection Act 1990, Anti-Social Behaviour Crime and Policing Act 2014, London Local Authorities Act 1990, and other applicable laws.

Experience:

• 1 year customer service and administration experience is preferable.

If you would like to be part of the Kingdom family of services, please apply now!