Loan Case Manager - Hybrid & Customer Experience

ClearScore; Greater London; Hybrid; GBP 34,000 - 47,000; Full time

Benefits offered by this job

25 paid holidays

Private health and dental cover

Daily breakfast and free snacks

Up to 6% matched pension contribution

Leadership-led training

Job summary

ClearScore is seeking a talented Case Manager in Greater London to help customers secure their financial needs. In this hybrid role, you will review and package secured loan applications, guiding customers through the process to ensure all necessary documentation is obtained.

Ideal candidates possess excellent communication skills, a detail-oriented mindset, and the ability to meet targets in a fast-paced environment. ClearScore offers hybrid working, private health coverage, and many employee benefits.

Qualifications

• Ability to manage multiple cases in a fast-paced environment.
• Able to work independently and as part of a team.
• Strong analytical and problem-solving abilities.

Responsibilities

• Review and package secured loan applications for accuracy.
• Verify customer information including credit history and employment.
• Prepare loan documents and ensure due diligence is completed.
• Communicate directly with customers throughout the application process.

Skills

Knowledge of secured loans

Performance-driven mindset

Excellent communication

Detail-oriented mindset

Job description

ClearScore is seeking a talented Case Manager in Greater London to help customers secure their financial needs. In this hybrid role, you will review and package secured loan applications, guiding customers through the process to ensure all necessary documentation is obtained.

Ideal candidates possess excellent communication skills, a detail-oriented mindset, and the ability to meet targets in a fast-paced environment. ClearScore offers hybrid working, private health coverage, and many employee benefits.