Loan Agency Specialist

ING; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Pension plan

Hybrid work

Remote up to 30 days abroad

Annual leave enhancements

Wellbeing support

EV/Cycle to work schemes

On-site facilities

Job summary

ING is seeking a Loan Agency Specialist in London to support syndicated lending transactions across EMEA. You will manage deal closings, funds flow, onboarding, and document reviews, coordinating with lenders, borrowers, and legal counsel to meet key milestones.

Your role requires strong attention to detail, experience with LoanIQ, and the ability to handle complex loan documentation while delivering high-quality client service in a fast-paced environment.

Qualifications

• Experience in Loans Agency operations and credit documentation.
• Ability to interpret complex loan agreements confidently.
• Strong communication skills to engage with internal and external stakeholders.

Responsibilities

• Manage deal closings, funds flow, and transaction onboarding.
• Review facility documents for policy and market standard compliance.
• Coordinate with lenders, borrowers, legal counsel, and internal teams to milestones.
• Act as primary contact for agency-related queries and issues.
• Facilitate amendments, waivers, and syndicate communications.
• Investigate operational issues and mitigate transaction risks.
• Oversee offshore servicing activities to ensure client delivery.

Skills

LoanIQ

Credit documentation

Stakeholder management

Analytical thinking

Proactive and organized

Tools

DebtDomain

ClearPar

Job description

Join a Team at the Centre of Complex Financing Transactions. Help deliver high-profile syndicated loan transactions across EMEA while working with borrowers, lenders, legal counsel, and internal stakeholders. This is a great opportunity to build your expertise in a client-facing role with exposure to a broad range of financing structures and industry sectors.

The Team

The London Agency team is part of ING's wider EMEA Agency platform. Acting as Facility and Security Agent on syndicated loans, the team coordinates transactions across sectors including Corporate Banking, Real Estate, Infrastructure, Shipping, and Acquisition Finance. Working closely with offshore colleagues, the team is focused on delivering a high-quality, client-centric service while continuously improving processes and controls.

Roles and Responsibilities

As a Loan Agency Specialist, you will support the successful execution and ongoing management of syndicated lending transactions by:

• Managing deal closings, funds flow, and transaction onboarding.
• Reviewing facility documentation to ensure compliance with internal policies and market standards.
• Coordinating with lenders, borrowers, legal counsel, and internal stakeholders to deliver transaction milestones.
• Acting as the primary contact for agency-related queries and issue resolution.
• Facilitating amendments, waivers, consents, and syndicate communications.
• Investigating operational issues and mitigating transaction risks.
• Overseeing offshore servicing activities to ensure excellent client delivery.

How to Succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• To be successful in this role, you'll bring proven experience within Loans Agency operations, with a strong understanding of credit documentation and the ability to confidently interpret complex loan agreements. Experience using LoanIQ is essential, enabling you to manage transactions accurately and efficiently from day one.
• You’ll thrive in a fast-paced environment, balancing multiple priorities while maintaining exceptional attention to detail. Strong analytical and problem-solving skills will help you identify issues quickly and deliver effective solutions, while your excellent communication skills will enable you to build strong relationships with internal and external stakeholders.
• We’re looking for someone who is proactive, organised, and results-driven, with the confidence to work independently as well as collaboratively within a team. You’ll enjoy taking ownership, showing initiative, and contributing to a culture where challenges are embraced and opportunities are acted upon.
• Candidates with exposure to Structured Finance products, such as Real Estate, Acquisition, Shipping, or Infrastructure Finance, will be particularly well placed to succeed. Experience with DebtDomain, ClearPar, or Security Agent activities would be advantageous, as would a passion for continuous improvement, innovation, and challenging the status quo.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life https://careers.ing.com/en/UKHome

The benefits of working with us at ING include:

• Comprehensive health cover, including private medical, dental, vision, health screening and in-person GP appointments
• Generous pension scheme and financial protection, including life assurance, income protection, access to pension guidance and will writing services, and an interest-free season ticket loan
• Hybrid working and flexibility to work remotely for up to 30 days abroad
• Generous annual leave, with the option to purchase additional days and time off for key life events
• Wellbeing and family support, including an Employee Assistance Programme, back-up child and elder care, enhanced family leave policies and support coaching for new parents
• Lifestyle benefits such as electric vehicle and cycle to work schemes, an on-site gym and access to on-site staff restaurant and barista coffee facilities
• Opportunities for personal and professional growth through mentoring, learning, short-term assignments and international career development
• Opportunities to build strong connections through volunteering, employee forums and social clubs

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.