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Job description: Be the first point of contact for LMAX Global clients and act as an ambassador for the company servicing clients across different trading platforms. Carry out administrative back-office tasks that are in line with client account management and support. Perform the role of a trader, process client trades over the telephone. Assist clients with an understanding of their trade executions with an in-depth analysis. Client account management. Carry out basic Payments tasks. Understand CFD dividends & FX Swaps to assist clients with their queries. Support the Sales team where necessary. Work to weekly, monthly and quarterly objectives and targets. Champion swift and effective service that increases opportunities and revenue. Follow internal policies and adhere to regulatory requirements.