Liz Earle - Counter Manager

TN United Kingdom; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Counter Manager where your passion for skincare will shine. In this exciting role, you will lead a dedicated team, inspire exceptional customer service, and create personalized experiences for clients. With a focus on natural beauty and a commitment to excellence, this position offers the chance to be part of a vibrant team that values collaboration and success. Enjoy a range of benefits, including generous discounts and a supportive work environment. If you’re ready to make a difference in the beauty industry, this opportunity awaits you!

Benefits

Liz Earle Employee Discount

Store Discounts

Monthly Liz Earle Goody Box

Discretionary Team Bonus Scheme

Generous Holiday Entitlement

Qualifications

• Passion for skincare and experience in motivating a team.
• Outstanding customer service skills and ability to build relationships.

Responsibilities

• Inspire and motivate your team to achieve sales targets.
• Provide personalized consultations and skin services.
• Ensure the counter is beautifully presented.

Skills

Customer Service Skills

Team Leadership

Sales Target Achievement

Skincare Knowledge

Education

Certification as a Skin Expert with CIBTAC

Job description

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Liz Earle - Counter Manager, Southampton

Client: Boots

Location: Southampton, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: d08839466380

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos remain the same today as on day one. There’s never been a more exciting time to join us.

About the role

You will be based on our Liz Earle counter in store and report to the Regional Business Manager. Your main responsibilities will include:

• Inspiring and motivating your team to achieve and exceed sales targets through coaching and sharing constructive feedback
• Building great relationships with customers and colleagues
• Providing personalized consultations and skin services
• Delivering sales targets by creating business plans and driving in-store promotions and Liz Earle offers
• Ensuring your counter is beautifully presented to showcase the range of Liz Earle products
• Being an ambassador for the Liz Earle brand

What you'll need to have

• A passion for skincare and a love of Liz Earle
• Experience leading and motivating a team to inspire performance, nurture development, celebrate success, and support your team
• Outstanding customer service skills, with the ability to make each customer feel welcomed, empathetic, and understood
• Ability to work with business plans, achieve sales targets, and review performance
• Enthusiasm for ongoing learning and expanding skincare knowledge and service expertise

It would be great if you also have

• Experience using skincare products on customers
• Liz Earle Employee discount of up to 75%
• Store discounts (e.g., Boots or John Lewis)
• Monthly Liz Earle Goody Box
• Discretionary team bonus scheme
• Certification as a skin expert with CIBTAC
• Generous holiday entitlement that increases with service length

We offer a range of benefits beyond salary, providing flexibility to suit you. Click here to view our full list of company benefits.

Please note, salary estimates on third-party sites are not endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may be inaccurate. All rewards and benefits are subject to change and eligibility.

What's next?

If this role excites you, we look forward to receiving your application. Successful applicants will be invited for an in-store interview.

We are open to flexible working options, including job shares and reduced hours. Reasonable adjustments during the application and interview process are available to support you.