Liz Earle - Counter Manager

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Liz Earle Counter Manager who is passionate about skincare and customer service. In this exciting role, you will lead a team to inspire and motivate them to achieve sales targets while providing personalized consultations to customers. You will be an ambassador for the brand, ensuring the counter is beautifully presented and driving in-store promotions. This role offers a unique opportunity to be part of a company that values natural beauty and customer care, making a real impact in the retail space. Join a supportive team and grow your skincare knowledge in a rewarding environment.

Benefits

Liz Earle Employee discount up to 75%

Store discount (e.g., Boots or John Lewis)

Monthly Liz Earle Goody Box

Discretionary team bonus scheme

Generous holiday entitlement

CIBTAC certification opportunity

Qualifications

• Passion for skincare and experience leading a team.
• Outstanding customer service skills and ability to achieve sales targets.

Responsibilities

• Inspire and motivate your team to exceed sales targets.
• Build relationships with customers and provide personalized consultations.
• Ensure the counter is beautifully presented and showcase products.

Skills

Team Leadership

Customer Service

Sales Target Achievement

Skincare Knowledge

Education

Experience in Retail

Job description

Social network you want to login/join with:

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Client:

Boots

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

28c0c89a596a

Job Views:

14

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About the role

You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:

• Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
• Build great relationships with customers and colleagues
• Provide personalised consultations and skin services
• Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
• Make sure your counter is beautifully presented to showcase the range of Liz Earle products
• Be an ambassador for the Liz Earle brand

What you'll need to have

• A passion for skincare and a love of Liz Earle
• Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
• Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
• The ability to work with business plans, achieve sales targets and review individual and team performance
• Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise

It would be great if you also have

• Experience using skincare products on customers
• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Monthly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday entitlement that increases with length of service

We have a great range of benefits that go beyond salary and offer flexibility to suit you, click hereto view our full list of company benefits.

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

What's next?

If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.