Liz Earle - Counter Manager

The Boots Company PLC; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise reconnue dans le secteur de la beauté recherche un Manager de Comptoir Liz Earle pour son magasin à Glasgow. Ce poste essentiel consiste à diriger une équipe, à fournir des conseils personnalisés sur les soins de la peau et à atteindre les cibles de vente. Les candidats doivent faire preuve d'une grande passion pour les soins de la peau et d'excellentes compétences en service client. Ce rôle offre de nombreuses opportunités de formation et des avantages attractifs.

Benefits

Réduction employé Liz Earle jusqu'à 75%

Réduction en magasin (ex. Boots ou John Lewis)

Boîte de produits Liz Earle trimestrielle

Bonus d'équipe discrétionnaire

Certification CIBTAC en tant qu'expert en soins de la peau

Congés généreux augmentant avec l'ancienneté

Régime de retraite personnel

Qualifications

• Expérience en gestion d'équipe pour inspirer les performances.
• Passion pour les soins de la peau et la marque Liz Earle.
• Capacité à atteindre des cibles de ventes en utilisant des plans d'affaires.

Responsibilities

• Inspirer et motiver l'équipe pour dépasser les cibles de ventes.
• Fournir des consultations et des services de soins personnalisés.
• Veiller à ce que le comptoir soit bien présenté avec les produits Liz Earle.

Skills

Service client exemplaire

Motivation d'équipe

Connaissance des soins de la peau

Empathie envers les clients

Education

Expérience en gestion d'équipe

Job description

Information about the role: We are now recruiting a Liz Earle Counter Manager for our Glasgow Fort store. We are looking for candidates to join us as soon as possible, who can be flexible to meet our customers’ needs. Your basic hours will be 37.5 per week, with anticipated working days from Sunday to Saturday. You will cover am/pm and evening shifts between 9am and 10pm, including weekends. The specific shift patterns will be discussed at the interview stage.

Being a Liz Earle Counter Manager is an exciting role where you’ll assist customers by advising them on their skincare needs and take full responsibility for your counter and team. With a rich heritage, a passion for natural beauty, and a focus on the customer, this is your chance to be part of something special.

At Liz Earle, we live by our Precious Recipe: We Care More, We Never Settle, We Are One Team. These principles guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values remain unchanged, and there’s never been a more exciting time to join us.

About the role

Watch the videos at the bottom of this page for insights into a typical day as a Liz Earle advisor and how Counter Managers support this. For role-specific information, watch the video from 4:06.

As a counter manager, your day will involve leading, inspiring, and motivating your team to deliver the best shopping experience. You will help your team feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store, reporting to the Regional Business Manager. Your main responsibilities include:

• Inspiring and motivating your team to meet and exceed sales targets through coaching and feedback
• Building strong relationships with customers and colleagues
• Providing personalized consultations and skin services
• Achieving sales targets through business planning, promotions, and Liz Earle offers
• Completing our 12-month Skin School development programme
• Ensuring your counter is well-presented to showcase Liz Earle products
• Being an ambassador for the Liz Earle brand

What you'll need to have

• A passion for skincare and a love of Liz Earle
• Experience leading and motivating a team to inspire performance and support development
• Outstanding customer service skills, with the ability to welcome and empathize with customers at all times
• Ability to work with business plans, achieve sales targets, and review performance
• Enthusiasm for ongoing learning and expanding skincare knowledge

It would be great if you also have

• Experience using skincare products on customers

Our benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Certification as a skin expert through CIBTAC
• Generous holiday entitlement that increases with service
• Personal Pension Scheme

We offer benefits beyond salary and flexible working options to suit you.

Please note, salary estimates from third-party sites are not endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd., and benefits may change.

What's next?

If this role interests you, we look forward to your application. Successful applicants will be invited for an in-store interview.

We are open to flexible working arrangements, including job shares and reduced hours. Reasonable adjustments are available during the application and interview process.

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