Live Service Engineer | SC Eligible, PL/SQL/Java, Hybrid

Undisclosed; Telford; Hybrid; GBP 9,165,960; Full time

Job summary

A technology service provider is looking for a Live Service Engineer to support critical live services in Telford. The role offers a hybrid work model with two days per week onsite. Key responsibilities include incident resolution, batch scheduling, and collaboration with cross-functional teams. Strong expertise in PL/SQL and Java, alongside problem-solving abilities, is essential. Active SC clearance is desired. The position pays up to £496.80 per day under IR35 regulations.

Qualifications

• Strong technical expertise in PL/SQL and Java.
• Proven track record in live service environments.
• Active SC clearance or eligibility required.

Responsibilities

• Provide live service support for the CESA service.
• Investigate and resolve incidents without breaching SLAs.
• Manage and monitor batch scheduling processes.
• Perform daily checks and triage ServiceNow tickets.
• Support patching and failover activities.
• Collaborate with cross-functional teams to elaborate issues and devise solutions.

Skills

PL/SQL

Java

ServiceNow

Batch scheduling tools

Problem-solving

Analytical skills

Tools

Job Scheduler

Job description

A technology service provider is looking for a Live Service Engineer to support critical live services in Telford. The role offers a hybrid work model with two days per week onsite. Key responsibilities include incident resolution, batch scheduling, and collaboration with cross-functional teams. Strong expertise in PL/SQL and Java, alongside problem-solving abilities, is essential. Active SC clearance is desired. The position pays up to £496.80 per day under IR35 regulations.