Litigation Paralegal

FQPS Academy Ltd.; Tamworth; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits packages

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Bassett in the UK is seeking a motivated Litigation Handler to oversee EL/PL claims for Public Sector clients. The role is based from our Tamworth office on a hybrid basis, with flexible working options.

You’ll manage cases from issue to trial, assess liability and reserves, negotiate with third parties, apply Civil Procedure Rules, and ensure data integrity and compliance while supporting a collaborative team focused on delivering optimal outcomes.

Qualifications

• You hold a Law degree and have completed the LPC.
• You have experience in EL/PL litigation and personal injury claims.
• You’ve worked in defence claims handling, ideally within an insurer or TPA environment.

Responsibilities

• Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial.
• Handle small, fast, and multi-track claims, providing support to Partners when required.
• Assess liability, set and maintain reserves, and investigate the merits of third-party claims.
• Negotiate with third parties, insurers, and solicitors to achieve the best outcomes for clients.
• Apply the Civil Procedure Rules and relevant Authorities to secure optimal results.
• Ensure full compliance with office protocols, client SLAs, and KPIs for all handled claims.
• Maintain 100% data integrity on the office case management system.
• Delegate and supervise appropriate tasks to Claims Administration Assistants.
• Act as a technical and procedural referral point for others in the litigation team.
• Ensure compliance with financial transactions in line with client SLAs, KPIs, and the Solicitors’ Accounts Rules.

Skills

EL/PL experience

Personal injury experience

Defence claims handling

Independent worker

Strong communication

Education

Law degree

LPC

Job description

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, and improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.OverviewWe’re looking for a motivated Litigation Handler to join our team. In this role, you’ll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You’ll handle cases from issue to trial, including small, fast, and multi-track claims.This is an excellent opportunity for a legal professional with experience in EL/PL litigation and a passion for achieving the best outcomes for clients.This role is based from our Tamworth office on a hybrid basis and offers flexible working optionsHow you'll make an impact

• Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial.
• Handle small, fast, and multi-track claims, providing support to Partners when required.
• Assess liability, set and maintain reserves, and investigate the merits of third-party claims.
• Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients.
• Apply the Civil Procedure Rules and relevant Authorities to secure optimal results.
• Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims.
• Maintain 100% data integrity on the office case management system.
• Delegate and supervise appropriate tasks to Claims Administration Assistants.
• Act as a technical and procedural referral point for others in the litigation team.
• Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors’ Accounts Rules.

About You

• You hold a Law degree and have completed the LPC.
• You have experience in EL/PL litigation and personal injury claims.
• You’ve worked in defence claims handling, ideally within an insurer or TPA environment.
• You’re self-motivated, proactive, and able to work independently within a defined structure.
• You have strong communication skills and can work effectively with peers, managers, and clients.
• You’re flexible and willing to accommodate unexpected situations, including working extra hours when required.
• Eligible to work in the UK.

Compensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).

QWE

Will this role count as your QWE, and who will confirm it?

Check it against the SRA’s questions in two minutes. If there is no COLP or solicitor where you work, the SRA lets a solicitor outside confirm it: an FQPS solicitor can, from £149.