Debt Recovery Litigation Officer

Verastar; Sale; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Pension contributions

Life assurance

Birthday off

Hybrid remote work

25 days annual leave

Job summary

Verastar is seeking an experienced litigation professional specializing in debt recovery to lead end-to-end cases, from review to final hearing. You will manage actions, coordinate with external solicitors, draft filings, and monitor deadlines to secure favorable outcomes.

This role requires strong knowledge of English and Scottish procedures, excellent negotiation skills, and a disciplined, compliant approach to GDPR and regulatory standards.

Qualifications

• Experience in litigation and court attendance, with a focus on debt collection.
• Strong knowledge of debt recovery litigation processes, filing procedures, and courtroom protocols.
• Experience handling debt collection cases through full litigation cycle, from initiation to judgment.

Responsibilities

• Account Review: Assess viable cases at litigation/vacant process and enforcement stage.
• Legal Action: Initiate proceedings for overdue balances in line with guidelines.
• Collaboration: Work with external solicitors to prepare witness statements for final hearings.
• Document Preparation: Draft and file complaints, motions, summons, and other filings.
• Case Management: Track progress, meet deadlines, and respond to defences.

Skills

Litigation

Debt recovery

Court attendance

Negotiation

Regulatory compliance

Education

Law degree or equivalent

CICM qualification preferred

Tools

CRM systems

Job description

Are you an experienced litigation professional with a passion for debt recovery? Do you excel in managing legal actions and navigating complex cases? If so, we have an exciting opportunity for you!

What You’ll Be Doing

• Account Review: Assess accounts that have reached the litigation/vacant process and enforcement action, ensuring only viable cases are pursued to a final hearing.
• Legal Action: Initiate legal proceedings against customers with overdue balances, ensuring compliance with legal and regulatory guidelines.
• Collaboration: Work with external solicitors to prepare detailed witness statements for positive outcomes at final hearings.
• Document Preparation: Draft and file legal documents, including complaints, motions, summons, and other court filings.
• Case Management: Track the progress of legal cases, ensuring deadlines and requirements are met, and provide instructions based on defences presented.
• Risk Advisory: Advise management on legal risks associated with litigation efforts, including potential liabilities and cost‑effectiveness.
• Record Maintenance: Maintain comprehensive and accurate records of litigation cases, including communications, legal filings, and court orders.
• Settlement Negotiation: Evaluate and negotiate settlement offers to avoid lengthy court procedures, balancing recovery goals with cost‑effective outcomes.
• Court Representation: Represent the company in court hearings, trials, and legal proceedings in both England and Scotland to recover overdue debts.
• Process Improvement: Regularly review and assess the performance of debt collection litigation processes, identifying opportunities for improvement.
• Stakeholder Communication: Provide regular updates to internal stakeholders and senior management on ongoing litigation cases and debt recovery efforts.
• Compliance: Ensure all activities comply with regulatory standards, GDPR, and quality policies.

Your Experience

• Previous experience in litigation and court attendance, with a focus on debt collection.
• Strong knowledge of debt recovery litigation processes, legal filing procedures, and courtroom protocols.
• Experience managing debt collection cases through the full litigation cycle, from initiation to judgment.
• Experience in a collection’s environment, specifically with large customer bases or commercial accounts.
• In‑depth knowledge of legal processes impacting debt collection, including litigation and enforcement across England or Scotland.
• Understanding of regulatory requirements impacting B2B organisations.
• Proficiency in using Customer CRM and/or Lead Management systems.

Skills Required

• Exceptional Negotiation and Communication: Demonstrated ability to engage effectively with customers, external counsel, and internal teams.
• Meticulous and Organised: Strong focus on accuracy and compliance in legal documentation, ensuring all details are thoroughly managed.
• Multitasking Proficiency: Capable of handling multiple cases simultaneously and prioritising tasks efficiently.
• Professional and Approachable: Friendly and helpful demeanour, fostering positive relationships with colleagues and customers.
• Team Player and Independent Worker: Ability to work both independently and collaboratively, maintaining composure under pressure in a fast‑paced environment.

Qualifications and Other Requirements

• Degree in law or converted over OR relevant experience.
• CICM qualification preferred.

Benefits

• Pension contributions and life assurance coverage.
• Generous discounts at numerous high street and online retailers.
• 25 days of annual leave, increasing to 28 days based on tenure.
• Enjoy your birthday off every year.
• Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
• Cycle to work and travel loans for people wanting a greener commute.
• Comprehensive well‑being support, including round‑the‑clock access to a GP, mental health assistance, fitness programmes, and complimentary legal and financial advice.
• Hybrid working model: the choice to work remotely for three days.
• Engage in charity fundraising and volunteering activities as part of our giving back initiative.
• Enjoy fantastic on‑site amenities including a complimentary gym, free parking, a subsidised café, and an on‑site bar for post‑work drinks, quiz nights, and social gatherings.
• Full time/Permanent contract of 37.5 hours per week.
• No weekends and every bank holiday off.