Litigation Executive – PI 2Wheel (Southport)

Fletchers Solicitors; Sefton; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

35 hours working week

Bonus scheme (targets)

35 days holiday incl bank holidays

Pension salary sacrifice option

Life Assurance Policy

Medicash cover

Company sick pay

Enhanced maternity/paternity

Flexible working environment

Social events & vouchers

Training & development opportunities

Job summary

Fletchers Group is seeking a driven Litigation Executive to join the Personal Injury team in a hybrid Southport role. You will manage 100–150 RTA MOJ portal PI files, progressing claims from instruction to settlement, valuing up to £25,000 and escalating where appropriate.

You will be responsible for negotiations, documentation, and ensuring regulatory compliance while delivering exceptional client care and achieving targets in a fast-paced environment.

Qualifications

• Experience handling personal injury claims and MOJ portal processes.
• Strong understanding of Civil Procedure rules and regulatory standards.
• Excellent organisation and meticulous attention to detail.
• Clear, proactive communication with clients and colleagues.
• Target-driven with ability to manage a high-volume caseload.
• Ability to work collaboratively across teams and support others.
• Experience valuing and negotiating settlements on PI claims.
• Knowledge of vulnerable road users in PI cases is advantageous.

Responsibilities

• Manage a caseload of approximately 100–150 RTA MOJ portal PI claims.
• Progress claims through MOJ portal stages and review liability.
• Instruct medical experts and obtain/review medical evidence.
• Value claims up to £25,000 and identify higher-value cases.
• Prepare settlement packs and negotiate settlements with insurers.
• Maintain accurate case records and diary systems.
• Escalate to litigation or technical input when needed.
• Provide regular client updates and manage expectations.

Skills

PI Claims

MOJ Portal

Civil Procedure Rules

Organisational skills

Client communication

Attention to detail

Target driven

Team collaboration

Medical reports handling

Vulnerable road user knowledge

Tools

Proclaim

Job description

Southport/Hybrid

Litigation Executive - PI 2Wheel

Location: Southport/Hybrid

Hybrid working available - with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

Fletchers Group have a fantastic opportunity to join our growing Team. We are looking for a driven and detail-oriented Litigation Executive to join our specialist Personal Injury team, focusing on 2-Wheel RTA claims within the MOJ Portal. Based in Southport with hybrid working, this is an exciting opportunity to manage a varied caseload of fast-track claims while delivering exceptional client care and strong commercial outcomes.

In this role, you’ll take ownership of a caseload of 100-150 RTA personal injury files (up to £25,000), progressing claims efficiently from instruction through to settlement or escalation. You’ll play a key part in achieving performance targets, maximising recovery, and ensuring full compliance with regulatory and procedural standards.

We’re seeking someone with hands-on MOJ Portal experience, strong technical knowledge, and a proactive approach, who is confident valuing claims, negotiating settlements, and supporting vulnerable road users. If you thrive in a fast-paced, target-driven environment and are passionate about delivering excellent results for clients, we’d love to hear from you.

In Return Fletchers Offers

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards for winning nominees
• A genuinely supportive and friendly culture
• Ongoing training and professional development opportunities

Main Responsibilities

• Manage a caseload of approximately 100-150 RTA MOJ portal personal injury claims.
• Progress claims through all stages of the MOJ portal including;
  • Initial review and liability assessment.
  • Submission of Claim Notification Forms (CNFs).
  • Instructing medical experts
  • Obtaining and reviewing medical evidence
  • Assessing quantum so to value claims up to £25,000.
  • Identifying cases that have the potential to exceed £25,000.
  • Preparing settlement packs.
  • Negotiating settlement with compensators/insurers.
  • Exiting cases form the portal where appropriate and in a timely manner.
• Deliver timely progression of files in line with KPI requirements, service standards and procedural deadlines.
• Maximise damages recovery, costs recovery and settlement outcomes whilst balancing commercial and client objectives.
• Maintain accurate case management records, diary systems and file notes.
• Identify cases requiring escalation, litigation or technical input and refer accordingly.
• Provide a high standard of client care, keeping clients regularly updated and managing expectations throughout the life of the claim.

Essential Skills And Experience

• Experience of dealing with personal injury claims.
• Understanding of the MOJ portal.
• Working knowledge of the Civil Procedure rules
• Excellent organisational skills.
• Excellent communication skills, particularly with clients.
• Excellent attention to detail.
• Target Driven.
• Awareness of business needs and assisting with other teams within the department should the need arise.
• Experience in dealing with more than one medical report and valuing multiple injuries is essential.
• As most of the claims will involve vulnerable road user claims (motorcyclists, cyclists and pedestrians), knowledge of appropriate caselaw and Highway Code.

Desirable Skills And Experience

• Experience of Proclaim

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Group

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.

We aspire to be the best place to work in the legal sector.

Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry - because we understand that balance drives performance.

At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here - from apprenticeships and professional qualifications to senior roles and Partnership.

We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development - we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services.

Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, signed up to BITC's Race at Work charter, and working towards Henpicked's Menopause and Menstrual Friendly accreditations.