Listing Coordinator

Historic England; Birmingham; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Historic England is seeking a Listing Coordinator to support the Listing team. This full-time role involves coordinating casework across the Midlands, providing customer service, and liaising with stakeholders. Join a public body committed to preserving England's historic environment in a hybrid working model with a comprehensive benefits package.

Benefits

28 days holiday

Competitive pension scheme (28.97% employer contributions)

Corporate discounts

Free entry into English Heritage sites

Development opportunities

Qualifications

• Good analytical skills required.
• Ability to work under pressure and use initiative.
• Good oral and written communication skills are essential.

Responsibilities

• Coordinate and administer listing casework for the Midlands.
• Act as the initial point of contact for customer enquiries.
• Ensure high standards of customer service.

Skills

Analytical skills

Communication skills

Teamwork

Customer service

Ability to work under pressure

Job description

Job Description

Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England have a fantastic opportunity for you to join us as our Listing Coordinator.

This is a Full Time, Fixed-Term Contract until 31st March 2026 based in Birmingham with hybrid working.

We offer a wide benefits package including a competitive pension scheme starting at 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

What you will be doing

As our Listing Coordinator, you will assist colleagues in the Listing team in the delivery of targets and priorities. You will coordinate and administer listing casework for the whole of the Midlands.

You will act as the initial point of contact for customer enquiries concerning listing, ensuring high standards of customer service at all times. Ensuring effective communication with owners and other stakeholders.

Who we are looking for

• Good analytical skills

• Ability to work under pressure and use own initiative

• Good oral and written communication skills

• Previous experience of working in a team environment

• Proven experience of working directly with members of the public

• Enthusiasm for the historic environment and its management

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.

Provisional interview dates: 29th/30th July 2025